BMW

bluesfan28 

on DealerRater

9 years ago

Being a military family we have purchased auto's in many different states. We have NEVER had such superb service anywhere as we receive from Autohaus BMW in St. Louis, MO. Everyone there is amazing. You are treated like royalty from the time you pull in. Chris Clem and Mike Crader give you the best service I have ever experienced. I cannot say enough about these two gentlemen. I tell everyone I know you have to purchase/or service your auto's from Autohaus. Thank you both for going above and beyond customer service expectati... read more

Z4 driver 

on DealerRater

9 years ago

Mike Crader has always provided us with a service date when we needed one in a hurry. I needed an appointment for an oil change I had overlooked and he provided one the next day. I was in and out in less than an hour. 

jtaus 

on DealerRater

9 years ago

When the warranty on my 2011 BMW 535i expired earlier this year, I thought I would have to have service done elsewhere in order to save money. I was so wrong! You can still get EXCELLENT service from the trained professionals at Autohaus BMW -- and a LOANER CAR while your car is in the shop -- for about the same you would pay at other BMW (non-dealership) service locations (where you don't always get a loaner car). Plus, all of the service people are really friendly. I've worked with several of them over the years, including... read more

Mimi 

on DealerRater

9 years ago

Very good experience. Bob was very help. patient and kind. He allowed us to take our time while looking at the inventory, even though is was a bit chilly outside. Mr. Riccio was great. He was very informative and eager to assist. We had a very bad experience the day before with Plaza, so to be here was a breath of fresh air. Thank you so very much! 

gregory 

on DealerRater

9 years ago

I first chatted online with Joe Bauer about a specific vehicle on their website that I was interested in. I met with him a couple of days later and drove off the same day in my new x1. Joe was very down to earth, knowledgeable and personable. Very satisfied with the entire experience. 

Camper01 

on DealerRater

9 years ago

Outstanding service dept. My hats off to Greg Issistt who continues to show why Autohaus BMW service dept. is the best in STL & surrounding areas. Knowledgible & courteous, Greg is the reason I have brought all my BMW's to Autohaus. Kuddos Greg 

FBJ 

on DealerRater

9 years ago

Great service. Dropped off vehicle at 7 am and it was ready before 11 am. Thanks - it made my day so much easier to have flexibility in picking up car. Loaner car was wonderful also. 

Glennjjjr 

on DealerRater

9 years ago

Consistent excellent service that begins with the greeters who quickly get me in to see my advisor, Linda Schaefer. She booked me for an appointment, reserved a loaner. In addition to the warranty service, I had a couple of paint imperfections that needed attention.The detail shop took care of it and returned it in an impeccable state... better than new! Chris Buie, checked to see if I had any further questions about the vehicle functions and Renard checked to ensure that i was happy with work... in a word,awesome! When I do... read more

Doug1234 

on DealerRater

9 years ago

My '11 BMW 335 was several hundred miles (and many months) out of warranty when the "engine overheating" message popped up on the dash. A few minutes later the engine completely shut down. I had the car towed to Authohaus BMW at midnight on a Sunday, and by 7am Monday, I received a call from Greg informing me that the water pump had failed (which typically costs $1,000+ to fix). I was less than thrilled at the prospect of paying $1,000 and not having my car for a few days, but told Greg to go ahead and fix it and call me whe... read more