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BMW
- Automotive
- Tucson, AZ
About this business
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Everyone there is so helpful and great. Rachel, Martin, Patrick and Zane and so easy to work with, it is truly a pleasure going in there and doing business!
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very easy to set up appointment online. Clean and comfortable waiting area and service done quickly! Service writers are all very helpful and got a nice car wash as well.
Great job team. I saw the vehicle online, called in and Juan Carlos was very informative and helpful. The finance manager Patrick McCoy was great.
I trust the service department to do the. Message things to keep My 3 series in excellent comdition’
Organized, courteous and met our needs. We appreciate the quality of service they provided. The staff was extremely knowledgeable and honest.
Business response:
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Excellent care from Ryan. No more to be said, so can’t get to 15. Sorry.
Business response:
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Had a routine service on my 528. TERRIBLE!!! price gouging on cabin and engine air filters. Otherwise, done on time and washed well- the free $30 car wash helps make up for the gouging. Next time, I'll replace the filters myself, have the oil changed at Jiffy, and the car washed at Mister, and save $500.
Business response:
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.
Great service and service writer as well as customer attention! Only gripe is someone needs to learn about tire pressures. Always get that wrong! BMW's vary in tire pressure and are not always the same front and back. Why is that so hard to understand?
Jayme Larson is a great service advisor and took great care of me. Will return.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.