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BMW
- Automotive
- Tucson, AZ
About this business
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Jayme Larson was an excellent Service Advisor. Very responsive and honest to deal with. Appreciate her help.
Business response:
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
From start to finish Tucson BMW is and has been a top notch dealer. From sales staff to service personal, all professional, never feeling pressured and always satisfying. Great team effort!
Business response:
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
I had a dead battery and Jayme Larson took care of the problem quickly . Within an hour ,someone came to my house and jump started the battery . I drove to the dealer and she gave me a loaner car.
Terrible Customer Service. They Damaged my vehicle and refused to fix it. Be careful using this dealership for servicing. Their management is mediocre and not a proper representation of the usual standard of BMW.
I have been going to this dealership for many years, with several cars. A few years ago I bought my most recent car from them and soon after my service manager changed to Katelyn. My service experiences were never bad, but improved greatly once she took over. She is always super helpful and accommodating. I have thought before of trading y car in for something else but Katelyn and her attitude is what keeps me with BMW.
Business response:
Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Took our BMW X4 for service and Ryan did a great job and made sure everything was done right. Great customer service. Thank you AL MONREAL
Business response:
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
I had an oil change and drive belt replacement. The service was awesome! Tyson is very kind.
Business response:
Hi Yujia, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
My husband and I have been customers with BMW Tucson since we became the proud owners of our 2013 BMW 128i about 2015. We have never received anything but A+ service and the staff treat us like VIPs. Our BMW receives the same honor as us, as when we pick up our BMW baby, she shines with her just complimentary car wash. Kayla Diaz was our first wonderful contact and she treated us like family. When she left the position there, and my husband had also passed away, I worried that I would never get treated as well as Kayla treat... read more
Business response:
Hi Geyerl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Always a great experience. Kaitlyn is very efficient and on time. I will contine to use BMW of Tucson for all my servicing needs.
Business response:
Hi Diane, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.