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BMW
- Automotive
- Tucson, AZ
About this business
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The service was outstanding. My car was evaluated quickly, the problem uncovered and a solution was offered. The battery for my car was not immediately available so the car was in the shop for a bit, but Tyson called me regularly with updates as to its status to I was always in the loop.
Business response:
Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The service team at the Tucson dealership provided excellent service. My car works great. I got quotes for all of my inquiries. The Service provider did not post any products on me and was upfront and honest with the status of my vehicle. I gave them 5 stars for service and friendliness.
Business response:
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service advisor worked with me to get my vehicle in sooner to meet my schedule needs. Repairs and service were completed on time. I was kept informed on progress during the day. I was expecting to have to wait, but a loaner vehicle was made available. The experience was very accommodating and more than I expected.
Business response:
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
Katelyn Whitlow was and is fantastic. They took care of my issue from another BMW dealership in Glendale.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to Katelyn here at BMW of Tucson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They really understand service, and Katelyn Withrow in service if first-rate. Kept me advised, went the extra mile by ensuring my cupholder was fixed. It was an expensive repair of my a/c, but Katelyn made it pleasant and I have total confidence in the work that was completed.
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The assistance that Ryan provided to me about explaining about the issue with my vehicle and taking care of it was very professional.
Business response:
Hi Ulises, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Best customer service was provided to us at this dealer. Brett, our sales person was very professional and very easy to talk to, ask question. Martin was a great resource about all of our questions and Zane the finance guy was very clear, he followed up with any questions we had. Amazing experience.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you ever need help, just give us a call. Happy motoring!
Took my car in even though I did not have an appointment my car engine light came on while I was driving and I immediately went to the service and they helped me right away.
Business response:
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Excellent follow up and customer service. Kaetlyn was very attentive and addressed my vehicle concerns.
Business response:
Hi Heidi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.