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BMW
- Automotive
- Tucson, AZ
About this business
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Set up and appointment. The dealership was punctual and accommodating. Explained the service, estimated time and led me to the well maintained and stocked waiting room. Tyson, my service provider, was easy going, knowledgeable and patient. All in all, the experience was great. Thanks BMW.
Business response:
Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Clean and professional and jayme was a pleasure to work with! I would recommend and come back myself
Check in was prompt and covered the services to be performed. Car was ready as estimated. Waiting room is pleasant with coffee and water. Transportation provided to near by restaurants and stores if requested.
Excellent service. Just had vehicle in for coolant leak. Found and fixed the same morning (radiator cap wouldn't hold pressure) at no charge. Also had extensive service done 45 days ago to repair oil and a/c evaporator leaks and replace front strut bushings. I've been very satisfied with my experience at this dealership.
Business response:
Hi Robert, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Excellent service in all the important ways. I'm on extended warranty so no charges.
Excellent service experience. Service advisor Ryan was helpful and easy to work with. Service was done quickly and completely. Video summary of service is nice touch. Waiting area was very well appointed, and well.
Business response:
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Being new to Tucson, I was happy that my experience at BMW Tucson was everything I expected from a BMW dealership -- easy to make an appt, timely reminders, friendly staff, excellent service. But the key to my whole experience was my service rep, Tyson, who answered my endless questions with his endless good humor and efficiency.
The work on my vehicle was completed in a timely manner. I did think the cost for the repairs was high for basically an oil change.
Business response:
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
The dealership is big, clean with a good staff that take care of you right,and if you don’t have a car to pick you they give you a ride home and pick you you great service
Business response:
Hi Marwan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.