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BMW
- Automotive
- Tucson, AZ
About this business
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Service was good, timely, and quality. My issue was that the price was over $1,000 more than other quotes I received. By the time I received the 2 other quotes, BMW had already started my repair so I couldn't cancel and move my vehicle to another shop. It will likely be the last time the BMW dealer sees my vehicle. I'm not looking for rock bottom pricing, just a fair deal.
Business response:
Hi, we appreciate you taking the time to leave us this feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.
Greeted fast and friendly. Went in for what I thought was a brake job. After their multipoint check, I did not need the repair.
Business response:
Hi Tom, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Ryan did a great job as a service rep. He has consistently been personable, helpful , kind and efficient! My car was serviiced in a tinely manner; and I had a loaner while it was being done. Thanks much.
Ryan Lange did a great job with communication. Dropped the car off prior to a flight after having it cleaned, picked it up a week later and it was a mess from sitting outside under a tree or something, not blaming Ryan, he offered to wash it but I was on a tight timeline. Got a list of work they wanted to perform totaling $9,098.63 on my 2006 530i with a BB value of maybe $8K which seems ridiculous. Nevertheless, satisfied with the visit. certainly wont be returning to have two front shocks changed for $2312.34 or to have my... read more
Ms. Larson was excellent with providing me with loaner and updating me on status of service on my vehicle.
Business response:
Hello Clyde, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very quick, friendly. and professional service. It was the fastest visit. I'd like to say special thanks to Jayme.
TYSON KESSLER did a great job setting up the servicing for the car. Estimated wait time was less than expected and servicing was completed without any issues. Clean waiting room.
I have been using your dealership for 9 years for service. It has always been great but this time it was exceptional. I was in & out with perfect service. Thank you!
Business response:
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
I truly appreciate the great service from everyone there, from the mechanics to the service team!
Business response:
Hi John, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.