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BMW

4.6

About this business

Location details

855 W. Wetmore Rd., Tucson, AZ, 85705, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,522 reviews
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Katie's profile image
Katie 
3 years ago

I had a blow out on the highway heading to Tucson. Called ahead to this dealership and was lucky to get Jayme on the service line. She said just get the car here and we will take care of you. Don’t worry 

Business response:

Hi Katie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! 

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Squeaky 
3 years ago

Friendly staff and willing to help, unfortunately their service techs have been unable to find the Izzy with my car. I have been in now three times and the issues still exist. 

Business response:

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (520) 549-2167. We would appreciate the chance to turn your experience around. 

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Richard Crouch 
3 years ago

Awesome Service Department! They communicate with you and fix your BMW at a fair price! 

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wildcats5858 
3 years ago

Great customer service, got my car in and out of service in a timely matter. 

tedcohen13.'s profile image
tedcohen13. 
3 years ago

Katelyn could not have been more pleasant to deal with. Every thing was handled perfectly. 

Business response:

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road! 

Ljchipr's profile image
Ljchipr 
3 years ago

Their customer service and responsiveness is exemplary. I would heartily recommend Tucson BMW to anyone looking for a new or used BMW. 

Business response:

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future. 

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Testephens 
3 years ago

Great Bmw factory service shop. Got me in right away and got the job done. Very professional shop, I’ll be back. 

Business response:

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road! 

miketucson's profile image
miketucson 
3 years ago

Katlyn Withrow is an outstanding service advisor! As always she makes you feel like you are her only customer. Knowledge and timely communication are amazing. 

Business response:

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring! 

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MLE 
3 years ago

Fast Friendly and quality work. Easy to set up appointment online. Greeted right away and the service was completed early! Clean friendly environment with customer service that I have come to expect from BMW. 

Business response:

Hello, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 1,522 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.