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BMW
- Automotive
- Tucson, AZ
About this business
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I have been bringing my 1999 BMW Z3 to this dealership for service for over 20 years. I know dealerships can sometimes get a bad rap, but this one has always done right by me. Having dealt with numerous service advisors over the years, I have to rate Jayme as the best. She's quick, efficient, knowledgeable and explains what the mechanic has found in a way that's understandable. I also appreciate and trust her sound, honest recommendations. Taking your car in and the unknowns you face can be a tad stressful, but having Jayme ... read more
Received a coupon day after service. Arg. Like that car gets washed, but had entire driver door streaked white from hard water not dried off. Didn’t know it would take 3 hours. Wish it had massage chairs in waiting area like another dealership. Like the ice cream.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.
Tyson was very easy to work with at BMW of Tucson! He coordinated a loaner car quickly and had my car cleaned and ready as soon as I arrived to pick it up.
Business response:
Hi Michelle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
I have been working with Tyson Kessler for almost two years now, and I really appreciate his attitude, professionalism and friendliness. It is always a pleasure (if that is possible) to have service done at BMW Tucson.
Business response:
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
So, I took my 2009 BMW 328i sport wagon in for a small issue with the tire pressure monitoring system. It's not the most beautiful car but I was treated as a valued customer. Work was completed, recommendations were made & appreciated. My service advisor was Jayme Larson. Outstanding employee - bright, articulate, polite with a great attitude. Thanks so much.
Business response:
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
My red light below the rear view mirror came on along with the warning horn. I spoke with Ryan in service and he quickly told me how to turn off the alarm and also indicated that this was typically a sign of the battery wearing out. He recommended that Bring it in as quickly as possible which I did. They quickly confirmed that the battery need to be replaced and did the repair while I waited. this is the kind of Service I always receive at BMW Tucson. John Sherwin
Business response:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great service. Car was done on time and clean. The service reps were very kind and accommodating.
Business response:
Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
My first experience with true professionals when buying a new car. Jay sat patiently with me as we ordered exactly every option that I wanted, then kept me updated as it was built and delivered. I look forward to many years of happy ownership
Business response:
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
The dealership and service was excellent. Jessica, my service representative did a great job and was also very personable.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to Jessica here at BMW of Tucson! If you have any further questions, please give us a call. We're always happy to help! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.