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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Good service Professional, quick, nice place, very knowledgeable. Service advisor explains recommendations well. Prices are high but it is a BMW so is expected.
Business response:
Hi Karen, thank you for taking the time to share your experience at our service center. I'm glad to hear you found us professional, fast, and knowledgeable. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Great customer experience Friendly, professional, and efficient. Always a pleasure to buy a BMW from Checkered Flag. Scott Weseleskey is a great sales representative.
Business response:
Thank you for stopping by to leave this incredible review. Our staff prides itself on providing friendly, professional and efficient service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Scott assisted you in such a detailed and customized manner. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Great service I liked the way that my service advisors kept updating me as to the status of my car repair service.
Business response:
Hi Vincent, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Checkered Flag BMW MINI, we value our customers and we look forward to seeing you on your next visit. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Service The service department was friendly. The loaner car department was helpful as well. I received updates on my vehicle service progress once a day.
Business response:
Thank you for your outstanding rating of our service department, Christina. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thank you for taking the time to write the review. It really matters to our dealership! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Great Service Quick and professional service from the time of arrival to pick up. Appreciate the rapid response and turnaround for vehicle maintenance.
Business response:
Michael, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to provide a quick and professional service experience. We hope to work with you again in the future. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Great facility / courtious service Dealer ship great customer relations. Work done in a timely manner. Goog service associate made sure all thing were taken care of.
Business response:
Edward, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. If you have any questions about the work that was done please feel free to contact us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
I feel like a winner!! Frank checked me in. He is the best! Brandon gave me a ride to Enterprise to pick up a loaner car. He is very polite and professional and kind. Daniel kept me posted on the progress of my repairs and checked me out. He explained everything and answered my questions. The mechanic worked late to finish my car and check it out before giving it back. I was so glad to get my car and it is running great!
Business response:
Hi Cecelia! We are pleased to hear that you had an excellent experience with Frank, Daniel, Brandon and the rest of our team. We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Virginia Beach,Virginia. Greatest of all times in service, handling, and customer service. I expect the best at all times and they delivered,Thanks.
Business response:
Hi Gregory and thank you for this amazing review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Great service Friendly service and the complimentary loaner car was great and made drop-off and pickup easy. Thank you, Checkered Flag BMW.
Business response:
Thomas, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.