BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
Select a rating
Mark's profile image
Mark 
9 years ago

Great 50K mile service & state inspection Excellent in all respects, including service, customer relations, and cost for service and state inspection. Would recommend to anyone who asked me. 

Business response:

We appreciate you for letting others know about your experience at our dealership, Mark. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Tamla's profile image
Tamla 
9 years ago

Nice Waiting Area My advisor for the day was ok. It was the normal experience. The only thing I did not like is that the advisor said she would send my paperwork in my email and I am yet to receive it as I like to keep all maintenance paperwork in the glove box. 

Business response:

We cannot thank you enough for your wonderful review of your experience with us, Tamla! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Charles's profile image
Charles 
9 years ago

Great customer service As always Jason Stamer done an outstanding customer service. Courtesy vehicle were flexible on time. I like the courtesy free car wash 

Business response:

Thank you for your review, Charles. We're glad to know that Jason was able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Barry's profile image
Barry 
9 years ago

Great Service the phone contact the service agent provided, the car was washed and the staff was very customer oriented. thank you 

Business response:

Your great feedback truly made our day, Barry. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to working with you again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Jeremy's profile image
Jeremy 
9 years ago

Great service. Checked in easily and with professionalism, kept up to date all the way through the wait. Car was washed without asking, which was a welcome surprise. 

Business response:

Thank you for taking the time to write this review, Jeremy. We are pleased to hear that we were able to provide an efficient and overall positive experience. We look forward to working with you again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Margaret's profile image
Margaret 
9 years ago

Great service The dealership provided great customer service. My Car was ready when promised. Overall it is a great dealership. I will definitely return. 

Business response:

Thank you for your wonderful feedback, Margaret. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any other concerns or needs. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Karen's profile image
Karen 
9 years ago

Checkered Flag Mini” Best of Class Dealership" Checkered Flag Mini-What a” Best of Class” dealership! I have been buying cars for the past forty-five years and I must say that this was the best experience of them all. Starting with my first telephone contact with Stephanie Walker (Mini Motoring Advisor), she was very professional and wow did she know her Coopers. Within a short period of time we narrowed it down to either a pre-owned Cooper Countryman or Cooper S Countryman. As we arrived for our appointment I noticed that s... read more

Business response:

Karen, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. We look forward to working with you again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Benjamin's profile image
Benjamin 
9 years ago

Good experience Great service from sales and management. Very attentive to my needs and listened to what I was saying. I would recommend this group 

Business response:

Your great feedback truly made our day, Benjamin. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to working with you again. Thank you for your recommendation! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Ira's profile image
Ira 
9 years ago

Satisfaction-inducing! Staff friendly and courteous, waiting room clean and well appointed, service was prompt and competent. All in all, a pleasant experience. 

Business response:

Thank you for taking the time to write this review, Ira. We are pleased to hear that we were able to provide an efficient and overall positive experience. We look forward to working with you again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.