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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great people, exceptional service. Exceptional customer service... especially by Dan Lilly my designated service advisor. Also greatly appreciate the use of a loner vehicle while my car was being serviced.
Business response:
Thanks so much for your feedback, Bill. We appreciate building customer relationships and we truly value your business. We look forward to working with you again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Quick service. Promptness, up to date contact, ease of making appt, free car wash, free loaner vehicle, easy drop off and pick up.
Business response:
James, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service Experience! As always, my experience with Checkered Flag BMW Service was great. I was very happy with the service provided and the amount of time it took to have the work completed. Very efficient Advisor and staff.
Business response:
Thank you so much Brenda for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. It was our pleasure. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Quick service everyone is always very professional. Shuttle service is top notch. Thanks for your service. Will return. BMW service is five stars.
Business response:
Thank you for your wonderful feedback, David. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any other concerns or needs. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Thank you Ashley! Much thanks to Ashley for making "a pain in the neck repeated repair" situation a pleasant one. My aging 2004 325i has experienced repeated repairs for leaking vapor barriers, a weakness in another wise wonderful car. Having Ashley's positive attitude and diligence in reviewing the car's history towards solving this problem were greatly appreciated. Pleasant loaner vehicle and courteous personnel are is also greatly appreciated.
Business response:
Kerry thanks for the great review! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service They completed work in a timely manner. Staff is very friendly and helpful. Thanks for making service a pleasurable experience.
Business response:
Thank you for the glowing review, Mark! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service! It was just perfect! It is so nice to be greeted by sincerely friendly people. I love my mini and it was ready very quickly, and clean!!
Business response:
Thanks so much Anne for the nice review! We really appreciate this feedback. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. It was our pleasure. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Checkered flag BMW Adam was awesome. Extremely friendly and helpful. They were extremely accommodating with my loaner and returned my car clean and fixed- even under warranty.
Business response:
Thank you so much for your feedback, Shannon. We greatly appreciate the opportunity to work with you. We will with the entire team. Please let us know if we can ever help you in the future. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Awesome Service! Frank and Daniel are always so friendly and helpful. You know they have your best interest in mind when servicing you!
Business response:
Thank you so much for this lovely review, Kenneth! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Frank and Daniel were so friendly and helpful during your service visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.