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BMW

4.9

About this business

Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
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Jeanette's profile image
Jeanette 
9 years ago

Great Service I needed my car by 11:30am for an out of town trip and Adam made it happen. Service was amazing. 

Business response:

Jeanette, thank you so much for the great review of your experience at our dealership and especially with Adam. We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. If you have any questions about the work that was done please feel free to contact us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Leslie's profile image
Leslie 
9 years ago

Great service Dan Lilly makes my experience exceptional. He is easy to work with and very helpful. Always has a smile and is very personable. 

Business response:

Leslie, thank you for sharing your experience at Checkered Flag BMW & Mini with us. I am very glad to hear that Dan was able to show you his trademark customer service and make buying a car easy for you. Please don't hesitate to give us a call if you ever need anything! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Tyrone's profile image
Tyrone 
9 years ago

Outstanding customer service Ashley Hunt professional, caring and informative mode of operation. Ashley Hunt is a Superstar ! She made me feel good when my BMW was in bad condition. Ashley email me every three days with any updates on my car. You can tell when someone love their job how they treat people. I can truly say Ashley love her job. Ashley Hunt is a Superstar! I strongly recommend she receive a pay raise. Ashley is the reason I will buy another BMW from checker flag. Ashley is the ONLY consultant I will work with. H... read more

Business response:

Tyrone, thank you for the awesome feedback! You're right, Ashley is an excellent service advisor and we appreciate all she does for us! We're very happy to hear that she was there to provide you with exceptional service. We can't wait to work with you again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Douglas's profile image
Douglas 
9 years ago

Perfect mini dealer Love how they care about you and your car! Very professional down to the last detail! Nothing is too much trouble! Worth the drive! 

Business response:

Thank you so much for your review, Douglas! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Frederick's profile image
Frederick 
9 years ago

Excellent customer service Dan Lily is extremely pleasant, helpful and always wonderful to work with. He deserves a bonus for all his dedicated hard work! 

Business response:

Frederick, we are truly grateful for this awesome review! We are thrilled that Dan was able to take care of you. He is a great asset and we are both lucky and proud to have him on our team. We hope to work with you again in the future. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Daniel's profile image
Daniel 
9 years ago

Awesome Dan Lilly Dan Lilly too too too too too too too too too too too too too too too too too too awesome 

Business response:

We are happy to hear your time spent with Dan was pleasant. It's great that you had a fantastic experience here at Checkered Flag BMW. Have a great day! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Dean's profile image
Dean 
9 years ago

Great Service Ashley was extremely helpful and anticipated any needs we might have in advance. Great job and would be glad to have Ashley's help in the future. 

Business response:

Dean, we are truly grateful for this awesome review! We are thrilled that Ashley was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Kenneth's profile image
Kenneth 
9 years ago

Great service I always feel a personal experience being part of Checkerflag family and that they generally care about the service their performing on my car. Also my car was serviced in timely manner while I waited. 

Business response:

Kenneth, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. It's great to hear that your service was completed in a prompt manner and we look forward to servicing you again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Roberta's profile image
Roberta 
9 years ago

All positives at Checker Flag Mini I like the service there because I get back a super clean & smooth driving car. Also having a loaner while work was being done is important. Most important is that all the employees are friendly and helpful. 

Business response:

Roberta, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.