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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
great facility my service advisor dan lilly really helps us out with every situation and give us the best price that he can
Business response:
Anthony, we are truly grateful for this awesome review! We are thrilled that Dan was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. We can't wait to work with you again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Wonderful buying experience Anastasija was very knowledgeable about all aspects of the car. She ensured that I got exactly what I wanted. She is very friendly and easy to work with.
Business response:
Thank you for taking the time to write this 5-star review, Jennifer. We appreciate the feedback and are pleased that your experience with Anastasija was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Until we have the opportunity to work with you again, take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Fantastic Service. Jason Stamer has been my service adviser for a number of ensuring the work is performed correctly, years and always done an excellent job in scheduling he work, and keeping me informed on the status.
Business response:
Mark, thank you for the awesome feedback! Jason is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was always there to provide you with excellent service. Thank you for your loyalty and business. We will be there for you for many years to come. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Consistently outstanding customer service by Mr. Joe Hawthorne. He is always willing to go above and beyond to satisfy the customer.
Business response:
We appreciate your input, Gary. Glad to hear that you are consistently impressed with the service we offer here at Checkered Flag BMW. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Joe or myself. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Overall Dealership My service advisor Mike Lawson is top notch! The sales and service departments at Checkered Flag will keep me buying cars there forever.
Business response:
Nicholas, we are happy to hear your time spent with Mike was pleasant! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, take care and drive safely. Sincerely, Todd Collins - General Manager... read more
great service and customer service Ashely is always professional and she made me feel like I am valued as a 1# customers. She is the same each time I come in. She makes my experience the very pleasant.
Business response:
Hi Shirley and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Ashley is a great asset and we're thankful to have her on our team. Thank you for continually choosing Checkered Flag BMW for your vehicle needs. Have a wonderful day! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Jason at Checkered Flag will take care of you. Jason takes great care of me. He explained all options and was thoughtful about guiding me on the best approach. I trust him, so I trust Checkered Flag.
Business response:
Hi Andy! Thank you so much for the opportunity to earn your trust as well as your business! We appreciate you more than we can say! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Jason or myself. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service. Concierge experience. Joseph Hawthorne is awesome. He has the most "can do" attitude I have experienced. Looking out for the complexities of my schedule and maintaining the excellent working order of my vehicle.
Business response:
Thank you for writing about your visit with us, Anthony! Joseph is an asset to Checkered Flag BMW, and it is encouraging to hear he impressed you by delivering our trademark service. We are extremely happy that you left satisfied and we do appreciate your business. Have a wonderful day! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Service Department Jason Stammer, my service representative, is highly competent, available to respond to questions, let's me know up front the issues and cost, and treats his customers with respect and kindness. You could not ask for a more qualified service representative.
Business response:
Larry, thank you for the awesome feedback! Jason is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We hope to work with you again in the future. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.