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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Took care of my mini While there for a headlight they let me know about an upcoming recall and took care of my mini's needs.
Business response:
Thank you for your outstanding rating of our service department, Tina. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Mini maintenance Checkered Flag's Mini Staff is always professional, friendly and most important trustworthy. I know that no mater the level of important my requirements are, every member of the CFM team will be there. Whether our next purchase is a Mini or a BMW it will be from Checkered Flag.
Business response:
Christian, thank you for taking the time to submit this amazing feedback. We're glad to hear that our team was professional, friendly and trustworthy! We strive to provide excellent customer service, and we're glad that this was the case for you! We look forward to working with you again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service, Courteous staff Timely return of my vehicle. Staff was very courteous! Service Manager was able to get the problem with Mini diagnosed quickly and effectively.
Business response:
Tonette, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Until we have the opportunity to work with you again, take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service, quick turn around. very clean Quick in and out...great personal service by Service Advisor Adam. Very satisfied with my experience. Would take my car back in the future.
Business response:
Hi Steve and thank you for this great review! We're excited to hear that Adam took care of you! He is a great asset to our team and we appreciate all he does. I'm happy to know that your service was completed in a prompt manner and we look forward to servicing you again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Well done Inspection and cup holder at no charge. Had car back same day and clean. John was friendly and responsive. I will return.
Business response:
Thanks for giving us the opportunity to service your vehicle, Linda. I am happy to hear that everything went well for you. I will pass your feedback along to John. Drive safely. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service, Great car The person(s) that I dealt with were highly responsive to my needs. Dealing with them was like dealing with family members.
Business response:
Larry, thank you for recognizing your experience at Checkered Flag BMW. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Everything except my name being mistyped on final invoice......Chelsea Brooks not....Cheryl Brooks.....other than that service was perfect! Great service clean facility and great customer support.
Business response:
Hello Chelsea! We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. We are happy to hear that you were pleased with our customer service and facilities. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Best in the area The staff was friendly and honest. They are aways happy to assist you with any of your questions or concerns.
Business response:
Hi Lisa and thanks for the great feedback! We're very happy that our service team was there to give you the customer service we know you deserve! Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Friendly fast and got a great car Lucuis was awesome this is my 2nd car from him and will return if needed
Business response:
Carvin, we are truly grateful for this awesome review! We are thrilled that Lucius was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Congratulations and enjoy your new car! It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.