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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Excellent Awesome! Thanks to Dan Lily and Pasquael and the crew my check engine light is finally off and my car is running better than ever.
Business response:
Camille, thanks for this great review! We can't tell you enough how much we appreciate Dan and Pasquael. They do a fantastic job and we are very happy that they were there to take care of you! We are glad we could get your car all fixed up and back on the road in no time. If you have any questions about the work that was done please feel free to contact us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service The sales rep, Michael, who assisted us was very helpful and knowledgeable with the product. It helps us tremendously in deciding which vehicle to purchased.
Business response:
Dalisay, thanks for this lovely review! Michael truly knows his stuff. We make sure all of our employees are knowledgeable and helpful, and he will be glad to hear about your experience. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Outstanding Service Very courteous and hard working team at Checkered Flag. Mike Lawson goes above and beyond to make sure of customer satisfaction.
Business response:
Patrick, we really appreciate you taking the time to leave a review about your experience at our service center. We're glad to hear that Mike went above and beyond your expectations to help out with your vehicle needs. Until we have the opportunity to work with you again, take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great people, great service, immaculate facility The staff was very friendly, professional and easy to communicate with and the facility was immaculate.I'll definitely return for future service.
Business response:
Thank you for your fantastic feedback, Stan. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service, Excellent Customer Service One of the best things I liked about my experience was the customer service that I received! Dan was friendly, knowledgeable, thorough, explained everything to me and made me feel very comfortable with the whole experience. When I went to get my loaner car, I received the same great customer service from Melissa. Before me she had to deal with an irate customer and she handled it very well. She didn't let it affect her and how she then proceeded to handle me. Employees like Dan and M... read more
Business response:
Thank you for writing about your visit with us, David! We're happy to hear that Dan and Melissa were able to provide you with the outstanding customer service we strive to deliver to each of our guests. I am thrilled our team was able to gain your trust in our business. We look forward to servicing your future automotive needs! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great customer service Great customer service from Mike and Ron at Checkered Flag in Virginia Beach. Give them a raise and keep up the good work.
Business response:
Thanks for this marvelous review, Barry! We are so pleased that Mike and Ron were able to provide you with such exceptional service. If you have any questions about the work that was done please feel free to contact us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Personnel is very knowledgeable and don't recommend services that are not needed. Service is fast and my car is washed when I get it back.
Business response:
Thank you for your outstanding rating of our service department, Charlotte! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Satisfied BMW Customer My BMW service advisor Michael Lawson. He has always provided me with complete confidence that maintenance/service needs will be done correctly. I'm always completely satisfied.
Business response:
Hi Corinne and thanks for the great feedback! We're very happy that Michael was always there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Frank, the gentleman who coordinates service for my car, is extremely informative, helpful and courteous. It is no effort to have my car in tip top shape with Frank's guidance. Thank you, Frank.
Business response:
Marta, thank you for taking the time to share your experience at our service center. I'm glad to hear you found us informative, helpful and courteous, especially with the help of your technician, Frank. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.