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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
great service Made appointment online, greeted at the care when arrived, fast service, call from Service agent, loaner vehicle, my car was vacuumed.
Excellent lounge loaner car, pleasant customer lounge. Attentive service personnel who kept us informed of the progress on the repairs. clean car when delivered
Business response:
We appreciate your marvelous feedback, Robert. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Ashley Hunt is a true superstar! She is intentive to the customer's needs and always has a smile. She is up front and honest and helps you any way she can. She is the reason we keep going back.
Business response:
Hi George and thank you for your kind words. We are very happy to hear that Ashley was so attentive during your recent visit to our dealership! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Satisfied Customer Thorough work and courteous service. I was very pleased with the loaner car I was provided during the repair of my vehicle.
Business response:
Patricia, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Service Appt. A loaner was provided, and that was very helpful! Job done as requested. Checkered Flag is always great to deal with.
Business response:
Your kind words mean a lot to us, Andrew! We are pleased to hear that you were satisfied with the loaner car we provided and the outstanding service you received from us. If you have any questions about the work that was done please feel free to contact us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service As always, I am treated with courtesy. I feel like people are happy to see me when I bring my car in for service. A very pleasant experience.
Business response:
Hi Linda and thanks for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Checkered Flag BMW & Mini. We are driven to offer great customer care and we strive to provide the best service experience. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
MINI COOPER Professional Personable Polite Customer Service Oriented Attention to detail - extremely thorough - ensured all issues addressed and all questions answered in a timely fashion.
Business response:
Thank you for your kind words, Webster! One of our top priorities is exceptional customer service and we are proud that this was offered to you during your recent visit. We can't wait to work with you again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Professional demeanor of the service staff. My car was ready on time and the dealership provided a convenient shuttle to my residence.
Business response:
Timothy, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the outstanding service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Anastasia and "Mr. Genius" had great customer service. Both were very knowledgeable and explained issues and features very well. They both went out of their way to make sure that I felt well served
Business response:
Mary, thanks for this excellent review! We can't tell you enough how much we appreciate Anastasia and our service team. They do a fantastic job and we are very happy that they were there to take care of you! Please don't hesitate to reach out if you have any further questions or needs. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 p.m.