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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service Good service scheduling, very timely work & wash car each time. I love the loner car program. Loner car was very nice.
Business response:
Royal, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Clarity and friendly chat go a long way Adam took time to explain the scope of work in detail and then followed on with just friendly conversation. The comp car wash was really cool since I have a semi disabling knee problem that had kept me from doing it.
Business response:
Hi Orlen and thanks for your kind words! We appreciate Adam as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service, Easy and Fast Every time I have an issue, I am seen right away. I am able to drop the car before work and it is ready by the time I get done teaching. The service is excellent also!
Business response:
Sarah, we sincerely appreciate your feedback. Each employee is a valued member of the Checkered Flag team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service, Great Experience The service manager was sympathetic and very helpful. The work was completed in a timely manner. The service experience was excellent. Everyone was courteous
Business response:
Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
great service Jason is very good at his job. He is very experienced and is able to answer any questions that I may have
Business response:
Hi Michael and thanks for the great feedback! We're very happy that Jason was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Recent service Communication between the service department and us was excellent both by phone and text messages kept us up to date on the status of repairs
Business response:
Alison, thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
great service You are made to feel important to them. EVERY one is very friendly. I believe the car could sell its self.
Business response:
Thank you for sharing your experience with us, Barbara! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service We have been customers of Checkered Flag BMW for many years and appreciate the ease of scheduling an appointment and working with Jason.
Business response:
Hi Devon and thank you for this great review! We're excited to hear that Jason took care of you! He is a great asset and we appreciate all he does. Thank you again and hope to see you soon. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Jason an his team did and excellent job inspecting and getting my car ready for the road Great turn around time.
Business response:
Hello Janet and thank you for your kind words! Kason is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 p.m.