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BMW

4.9

About this business

Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
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Nicholas's profile image
Nicholas 
9 years ago

Great Service The guy who helped me was extremely knowledgeable and was able to answer all of my questions. I'll definitely be coming back. 

Business response:

Thank you for leaving us this great review, Nicholas. We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future! Take care. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

William's profile image
William 
9 years ago

My Experience I have purchased 5 vehicles. However, Anastasjia provided my best car buying experience ever! She is extremely knowledgeable about all trims, persistent but not overbearing and is also a MINI driver. Vicky also gladly worked diligently to make me comfortable with the bottom line. Although not my salesman, Dave even helped with my paperwork when Anastasjia was busy with another client - making the process more efficient. When signing the contract, Argo didn't try aggressive upsales, but actually worked to make w... read more

Business response:

William, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Anastasija, Vicky, Dave and Argo assisted you in such a detailed and customized manner. Give us a call if you have any further questions. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Charles's profile image
Charles 
9 years ago

Job done right Customer service (ashly), service rep. was and has been great. Does job right and more importantly follows up with customer when she says she will. In past has not been case, this combined with doing job right, Makes all the difference 

Business response:

Hi Charles and thanks for the great feedback! We're very happy that Ashly was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Lisa's profile image
Lisa 
9 years ago

car repair My rep was waiting for me when I arrived and honed right into the problem. Facility is clean. Rental car pickup is easy. 

Business response:

We appreciate your input, Lisa. Glad to hear that you are consistently impressed with the service we offer here at Checkered Flag. If there is anything more we can do for you please come back and see us any time! Take care! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Johanna Alicia's profile image
Johanna Alicia 
9 years ago

BMW Service My service representative was very pleasant and friendly. I have service my car for the last 5 years and its always a pleasure talking to Mike. 

Business response:

Hello Johanna, and thank you very much for leaving this great review. I am glad that you had a great experience working with our service department. Mike would be glad to hear that his hard work is being noticed. We can't wait to see you again for your next service appointment! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Scott's profile image
Scott 
9 years ago

Great service Easy scheduling. Fast service. On line notifications. smooth process. They make the whole experience as painless as possible . Friendly people 

Business response:

Thank you for taking the time to share with us, Scott! The goal of the Checkered Flag team is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs. Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Brent's profile image
Brent 
9 years ago

Great Service Jason and his team are fantastic. I really appreciated the passion he has for helping people. Word word word word word 

Business response:

Brent, thank you so much for the excellent review. At Checkered Flag BMW & Mini, we strive to make your experience a great one. We are happy to serve you. Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Addie's profile image
Addie 
9 years ago

Great service Very professional people, great service and the loaner car was excellent. The only hardship is that I to go through heavy traffic to get there. 

Business response:

Addie, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Jessica's profile image
Jessica 
9 years ago

Great service! Everyone was courteous and helpful - Frank was great! I will definitely come back again when I'm in the area. 

Business response:

Thank you for your review, Jessica. We're glad to have Frank on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 12:00 p.m.