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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great experience That was great experience! Staff are very friendly. And we have very great pleasure to work with our sales person Anastasija. MINI which we bought we found over website and Anastasija was able to make quick arrangements over the phone for us, before we arrived from other city. She greeted us friendly upon arrival and very detailed and professionaly answered all our questions as well explained dealership's sale procedures. So, thanks to her we passed through sales process very smoothly and became happy owners... read more
Business response:
Natalya, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Anastija, Dave and Viki assisted you in such a detailed and customized manner. Give us a call if you have any further questions. Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Car Service Repair I liked the personal care and attention shown to me.The service department personnel were very courteous and professional in making my car service repair a pleasant experience.
Business response:
Vincent, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing us for your vehicle needs. Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Always professional and curteous My service manager Jason is great and always a pleasure to deal with, he is an asset to your company.
Business response:
Hi Kimberly and thank you for this great review! We're excited to hear that Jason took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook to catch all the latest specials! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Customer-oriented service Jason is always very easy to deal with. He's good at building customer confidence. Very customer-oriented. He tries to help customers save money.
Business response:
Hi Jeffrey and thanks for the great feedback! We're very happy that Jason was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Outstanding dealership! Dan Lilly was exceptional. This was my first experience with Checkered Flag. He answered all my questions about BMW service and maintenance and made me feel very comfortable that my car will be professionally maintained at the highest level.
Business response:
Bill, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Dan was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
HELPFUL SERVICE HAD TO UTILIZE MY TIRE WARRANTY. DID NOT HAVE A RIDE BACK TO DEALERSHIP WHEN REPAIRS COMPLETED. DAN LILLY ARRANGED FOR A COURTESY VAN TO PICK ME UP AT HOME AND BRING ME BACK TO THE DEALERSHIP. THIS WAS VERY HELPFUL.
Business response:
Hi Ronald and thanks for the great feedback! We're very happy that Dan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Staff - Great Service Daniel followed up exactly when he said that he would - the staff there explains what needs to be fixed and gives you options to prioritize to meet your budget.
Business response:
Angela, I am happy to hear your time spent with Daniel was pleasant. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Take care! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Superior Service I was in for a routine 25K service; which was relatively quick. In addition, my state inspection was due is two more months; but they informed me that they would perform that service as well - and at no cost to me. Excellent!
Business response:
Derrick, it's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
outstanding service Ashley Hunt is the BEST service rep i have EVER done business with, she was professional, courteous and very informative. customer service is on a decline however, when i deal with Ashley Hunt I feel like i am getting the correct information.
Business response:
Tyrone, we are truly grateful for this awesome review! We are thrilled that Ashley was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.