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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Spectacular staff and great service! The professional and courteous staff. Specifically, Dan Lilly went above and beyond to ensure that my expectations were met and my vehicle was serviced to BMW's highest standards.
Business response:
Damone, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Dan was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Everything was great. I am not sure why you require twenty words if everything was great. That is very frustrating.
Business response:
Margaret, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Checkered Flag BMW! If there is anything else we can do for you just give us a call! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Excellent service The experience was great from start to finish. Ashley is informative and helpful. She explained everything and kept me informed at all steps of the process.
Business response:
Thank you for your review, John. We're glad to have Ashley on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great customer service! Customer service was excellent! Jason was great with explaining what type of service needed to be done on my 2011 550 BMW . Went the extra mile and even filled out necessary paperwork for me now that's A 1 Customer service!
Business response:
Hey Jennie! Thank you for this great review! Jason is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and be sure to like us on Facebook to get all the good deals! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Awesome service The manner in which the experienced service representative provided support was exceptional. I was informed every step of the way during the service
Business response:
Thank you for the feedback, Barbara! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook for access to our special offers! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
1 Happy MINI Frank and Daniel were great. Always texting me about what was going on. Even got a discount from a coupon Daniel found for me. 1 day after picking my car up from service the SES light came on. Frank said to drop it off. They found the problem and fixed it no charge. Even washed my car which I didn't even ask for. Excellent service.
Business response:
Thank you for this review, Luis. We really appreciate you leaving us your input. We are very pleased to hear that Frank and Daniel could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service!!! Excellent service!! The service advisor was knowledgeable, courteous, and professional. The technician performed all needed services and made sure my vehicle was in perfect condition. I'm looking forward to working with a great staff in the future.
Business response:
Thank you for the feedback, Pascual! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook for access to our special offers! Take care! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great customer service Courtesy of the personnel. Punctuality of the work done by technicians. Thoroughness of the technicians who quickly diagnosed the issues and addressed them.
Business response:
Richard, thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Take care! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Dan the Man @ Checkered Flag BMW Dan Lilly is definitely a Rock Star! Always willing to assist and is ready to answer any question, no matter how ease of difficult the question.
Business response:
Thank you for your review, Stephen. We're glad to have Dan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.