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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
great experience everything was great, the only dealership I go to. I will definitely recommend the dealership to my friends and family.
Business response:
Michael, it is wonderful to hear that our staff at Checkered Flag BMW was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service I have found Joseph and other team members friendly, reliable prompt and always on time with promises they make regarding repairs
Business response:
Thank you for your review, Todd. We're glad to have Joseph on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Excellent Customer Service This was a walk-in first oil change for my new 328i; Dan Lilly took instant and very good care of me...he is a superb service advisor!
Business response:
Charles, thank you for the awesome feedback! Dan is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Best regards, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Everyone is always very helpful, very pleasant and always willing to answer any questions I might have. They always go above and beyond!
Business response:
Lisa, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
BMW Service The responsiveness of the team and ability for me to acquire a loaner vehicle complimentary to my vehicle was superb!
Business response:
Melvin, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best regards, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service and Clean facilities Friendly personnel and nice clean facilities. Comfortable and well appointed waiting room. I would be happy to recommend Checkered Flag Service.
Business response:
Thank you for sharing your experience with us, Richard! Our team works incredibly hard to exemplify the Checkered Flag BMW commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Best regards, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service I was greeted by Edgar in the service bay. He is always pleasant professional and helpful. My service man is Dan Lilly. Dan always keeps me informed of the status of my car. He is very pleasant & professional. The service bay is always clean, as well as the other locations in the service department. All the employees have a smile on their faces!
Business response:
Hi Jackson and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Dan is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to like us on Facebook to catch great service specials! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Always Great Service! Staff is friendly and helpful. Service adviser Joseph Hawthrone is a great communicator and I trust his judgement. I am on a budget and have always had positive results.
Business response:
Mangai, thank you for the awesome feedback! Joseph is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Best regards, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Amazing dealership! The dealer provide an "AMAZING" customer experience. He provided timely and accurate tracking from the order to delivery process. At delivery the car was in PERFECT condition.
Business response:
Cristian, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Checkered Flag BMW, we value our customers and we look forward to seeing you on your next visit. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.