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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service I had asked Jason to do a full detail but he knew I had done it on the last visit and recommend I only needed an interior detail. This saved me some money which I though was very nice.
Business response:
Thanks for your wonderful review! I'm very happy to hear that Jason was of such help to you. He is a great asset and we're thankful to have him on our team. Thank you again and be sure to like us on Facebook to catch great service specials! Best, Jeff Waugh - General Manager
Great service On every visit Mike Larson provided superb customer service. He has called me to provide status on my vehicle within a very reasonable amount of time. He answered all my questions I had about my vehicle and provided valuable advise I can use to keep my car running for years to come
Business response:
Hi Melvin! Thank you for taking the time to write this review. Mike¿s service excellence is always consistent, and I¿m glad your experience with him supports that. We look forward to seeing you back again in the future! Take care. Best, Jeff Waugh - General Manager
Great Customer Service, nice people Jason takes very good care of me and has for many years. He makes me feel like family. Don't ever let him go!!!
Business response:
Thank you for this wonderful feedback, Vicki! Our team works hard to keep our customers coming back to Checkered Flag BMW and it¿s great to hear of your continued patronage. Jason is wholly devoted to the success of our guests¿ experiences and we are both lucky and proud to have him on our team. We will be sure to share this great feedback with him. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Jason or myself. Take care! Best, Jeff Waugh - General Manager
Excellent Service and Staff Very friendly service staff and prompt service. We were on vacation when our car broke down and your staff helped us through what could have been a horrible time. It was so good that we ended up buying a new car while there!
Business response:
Thank you for leaving us this great review, Pamela! We are very happy to hear that we could be so helpful during your visit with us. We look forward to seeing you back again in the future! Take care. Best, Jeff Waugh - General Manager
Prompt, Courteous and Professional Service Someone has figured out how to make service customers feel special. Prompt and courteous service provided with loaners cars and a personal Service Advisor who gives periodic updates on maintenance progress.
Business response:
Thank you for visiting our service department, William! We plan to continue giving excellent customer service for all our guests during their stay at our dealership. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Jeff Waugh - General Manager
Great Service - you feel like a VIP My service advisor, Dan Lilley, professional, nice, helpful and friendly. Arranged a loaner for the day so I could get to work on time. Called to tell me car was ready.
Business response:
Hi Sandra and thank you for this great review! We're excited to hear that Dan took care of you! He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and be sure to like us on Facebook to catch all the latest specials! Best, Jeff Waugh - General Manager
Great Service Service rep said he would call by a specific time with an update on my car and he Did call!
Business response:
Robert,thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Best, Jeff Waugh - General Manager
Mini Service Department The personal service I receive when I bring my Mini in for service. Frank, Debbie and the whole team never disappoint.
Business response:
Larry, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that Frank, Debbie and the whole team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Jeff Waugh - General Manager
Exceptional Service My service advisor (Jason) is awesome!!! He is professional, courteous, and did everything he can to make sure my needs were met.
Business response:
Chae, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Follow us and like us on Facebook and Twitter to grab hold of some exclusive specials! Sincerely, Jeff Waugh - General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.