BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
Select a rating
Aaron's profile image
Aaron 
10 years ago

Great service Jason our service adviser in Virginia beach has been amazing! He always goes above and beyond when trying to make us happy! 

Johanna's profile image
Johanna 
10 years ago

Excellent Service! Excellent service for the last 3.5 years. Makes me want to get another BMW. Mike is always available to answer any questions or concerns I may have. 

Business response:

Johanna, thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike was there to provide you with such exceptional service! Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Sincerely, Jeff Waugh - General Manager 

Brian's profile image
Brian 
10 years ago

great service Very nice people and they are very helpful and understanding. I like to go to checkered flag BMW for my service on my car. 

Business response:

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication, Brian. We appreciate the time it took for you to give us this feedback.¿ At Checkered Flag BMW, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jeff Waugh - General Manager 

Lisa's profile image
Lisa 
10 years ago

Great Service The Courteous and prompt service. The professionalism and honesty of my Service Advisor, Jason Stamer. Clean and hospitable waiting area. 

Business response:

Lisa, thank you for using our service department and the kind words about Checkered Flag BMW. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don¿t hesitate to ask if there is anything else we can do to help you. Sincerely, Jeff Waugh - General Manager 

Steven James's profile image
Steven James 
10 years ago

Excellent customer service Excellent customer service. Supplied me with a loaner car on very short notice when I needed immediate service. All my questions were answered quickly and clearly. 

Business response:

Steven, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Waugh - General Manager 

Brent's profile image
Brent 
10 years ago

Service & Repairs @ Checkered Flag BMW Customer service representative kept me informed throughout the process and called after to check on my satisfaction with the work. 

Business response:

Thanks for your awesome review, Brent! I'm very happy to hear that our team was of such great help to you. We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Waugh - General Manager 

Kelelu's profile image
Kelelu 
10 years ago

Great customer service The sale person listened to me and cater to my need. I was not rush to buy. Whenever I had questions about anything, the sale person stop to help me. 

Business response:

Thank you so much for taking the time to provide such great feedback, Kelelu. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Enjoy your vehicle. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Jeff Waugh - General Manager 

Brad's profile image
Brad 
10 years ago

great service I made a mistake and turned up a day early, wasn't a issue and the service dept helped me check in and still organised a loaner. 

Business response:

Brad, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Waugh - General Manager 

Papa's profile image
Papa 
10 years ago

BEST BMW DEALERSHIP.... MY SERVICE ADVISOR IS GREAT... SHE HELPED ME AND GAVE ME ALL THE INFORMATION I NEEDED WITH A GREAT ATTITUDE... 

Business response:

Thank you for your nice review! I'm very happy to hear that our staff was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jeff Waugh - General Manager 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.