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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great dealership, both sales and service. My salesman Scott Weseleskey was great he worked with me every step of the way. I never felt pressured. The easiest and best car buying experience I've ever had.
Business response:
Kermit, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you with the help of Scott as we know buying a car takes time out of your day. Enjoy your new car and make sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Sincerely, Jeff Waugh - General Manager
Great service I appreciate the patience that my service provider has with me. He is always pleasant no matter how "dumb" my question might be.
Business response:
Thanks for your outstanding review, Linda! I'm very happy to hear that our service team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Waugh - General Manager
Great support from our Service Rep Our representative, Daniel, kept us informed and worked hard to make sure that we knew what was happening with our car. He also helped us coordinate the shipment of our car to our home in Maryland when the repair was complete.
Business response:
Thanks for your awesome review, Juanita! I'm very happy to hear that Daniel was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Waugh - General Manager
Great experience...beautiful showroom. Pleasant...professional...eager to please me as a customer. I always feel welcome when at the dealership and enjoy the experience. Even my granddaughter enjoyed the experience.
Business response:
What an enjoyable review to read, Linda! It is reassuring to know that our team provided you and your granddaughter with a hassle-free and welcoming shopping experience. Checkered Flag BMW¿s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don¿t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Jeff Waugh - General... read more
Great service. Staff are polite, helpful and professional. Waiting time is reasonable. Loaner car is available on the same day. I feel very comfortable for them to take care of my car.
Business response:
Nancy, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Waugh - General Manager
Checkered Flag BMW is a pleasure to work with. All of your associates in the service department are exceptional and make the customer feel confident that they are in the best hands.
Business response:
Daniel, thanks for this marvelous review! We are so pleased to hear that our team was able to provide you with such exceptional service. We are very appreciative of your 5-star review! Be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Sincerely, Jeff Waugh - General Manager
Eleven years of great service Excellent service and no surprise charges. Service has had me coming back throughout the life of my MINI...soon to be going on 11 years.
Awesome Service Ashley is an outstanding service provider. My car was in the dealership for a month and I received honest and timely updates and reassurances. She goes out of her way to make sure the customer is satisfied. Her name also travels. I was away from my desk at work when Ashley called one day and my Co worker answered. He mentioned that he too had Ashley as a service provider once and had nothing but rave reviews about her. I will definitely recommend her to anyone I know that needs to have their car serviced at C... read more
Going above and beyond Friendly, kept me informed, and check out my car more than what I've come in for. Took care of a recall before I knew it was needed.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.