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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Checkered Flag MINI Service is always very satisfactory. Mr. Lindsay does a great job communicating and keeping his customers informed of the progress.
Business response:
Thank you for writing this great review, Ronald! I'm happy to hear that our team has consistently provided you with the satisfactory service we strive to deliver to each of our guests. We're thankful for your repeat business. Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Sincerely, Jeff Waugh - General Manager
The Only Sport SUV Excellent, knowledgeable salesman. Was able to look at all the different colors and trim levels to actually see the differences. This allowed me to upgrade to the M option.
Business response:
Thank you for this great feedback. It's wonderful to know that our sales associate provided you with the excellent customer service that we pride ourselves on at Checkered Flag BMW. We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way. Sincerely, Jeff Waugh - General Manager
Mini Cooper Purchase Brian Crist was very helpful, friendly, seemed honest, and allowed me to feel like I got to negotiate the price. I felt in control of the process, never pressured. Argo was also very helpful and friendly and found an even better loan rate the day of the purchase. Christina went on a test drive with me (when Brian was out with another customer) and answered lots of mini-specific questions I had, and her excitement about the mini coopers was evident. She had lots of first-hand stories since she has been a ... read more
Business response:
Thank you for this great feedback, Melissa! Were thrilled to hear that we could make your car shopping experience so pleasant. I'll be sure to pass along your compliments to Brian, Argo, and Christina. I hope that you are enjoying your new car. We greatly appreciate your business and don't hesitate to contact us if there's anything else we can do for you. Sincerely, Jeff Waugh - General Manager
The best experience ever at a dealership!!! It's was the best experience at a dealership, they made us comfortable and answered all questions. Michael did everything he could to get us the the car we wanted, and he was able to make it happen!!! Thanks Michael
Business response:
Windy, thank you for this fantastic review. We strive for 100 percent customer satisfaction, and I am very pleased to hear that Michael and our team made your car buying experience the best ever. Congratulations on your new car! Thank you for your business and we look forward to serving you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other updates. Sincerely, Jeff Waugh - General Manager
Detailed and Considerate Staff I loved how detailed and consistent Christina Dwyer was in informing me about my order. Whenever I had questions, she quickly answered them. Everyone at Checkered Flag did a great job of taking care of me and my order. Very considerate.
Business response:
Angelica, thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Christina and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Thank you for your business and we look forward to seeing you again in the future. Sincerely, Jeff Waugh - General Manager
great service everyone was so helpful. Daniel Davis walk me through the whole process and made follow up calls. I was please
Business response:
Jasper, thank you for sharing your experience. Daniel demonstrates our commitment to excellent customer care and we are glad you were happy with your service. We appreciate your business and hope to see you again. Also, we have a lot of great content and special offers online, so be sure to check our Facebook and Twitter pages. Sincerely, Jeff Waugh - General Manager
Great service My service rep is always attentive to my car related issues, having the loaner car and the car wash when possible !
Business response:
Faye, we thank you for leaving us a great review. Here at Checkered Flag BMW, our goal is to provide a great place and excellent customer service for all of our guests. We are glad to know you drove away with satisfaction about your experience. Thank you for coming in to see us, and let us know if there is anything else we can do. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and offers. Sincerely, Jeff Waugh - General Manager
I always have a positive experience at Checkered Met with Leo for a learning time with my new Mini. Got lots of new information and an invitation to call when I have more questions. He did a great job.
Business response:
Judith, thank you for sharing your experience. Leo demonstrates our commitment to excellent customer care and we are glad you were happy with your service. We appreciate your business and hope to see you again. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Jeff Waugh - General Manager
Service is great. Repairs are thorough I appreciate being greeted by Dan Lilly. He is courteous, informative and quite knowledgeable of my BMW. The work on the vehicle is always thorough and precise to get my car recharged.
Business response:
Patricia, thank you so much for taking the time to write this review. Dan is great with people and focuses on what the guests needs. He will be pleased to hear about your positive experience. If you have other questions about your vehicle, please come back in to visit. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, Jeff Waugh - General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.