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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great Service Once I was able to talk to someone, the service was excellent. I have never received better and it was my first visit to the dealership since buying my new BMW.
Business response:
Thank you so much for this great review, Roberta. Each of our team members strive to make our customers feel welcomed and supported during their time at our dealership. We want our guests to feel like a part of the Checkered Flag BMW Family, so I am glad that we were able to provide you with great assistance. If you need anything else, please come back to see us. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Great service, staff listen to the customer. came in for only updated inspection sticker, and they were able to change oil and wash/vacuum car. Saved me an additional trip in January. Saw my salesman, Scott Welesky and he updated remembered me by name and updated me on the new vehicles. A joy to visit this dealership.
Business response:
David, thank you for taking the time it took for you to leave us this amazing feedback! We are glad that our team took care of you and accommodated your needs and provided you with a great experience. Don't hesitate to call or stop in if you should have any additional questions or concerns. Also, be sure to visit us on Facebook to gain access to our exclusive specials. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
friendly and informative Everyone was friendly and informative, making the entire experience enjoyable - no high pressure techniques. Thanks to Jimmy and Mike for their outstanding contribution!
Business response:
Thank you for sharing your kind opinion toward our dealership and staff. At Checkered Flag BMW, we always strive to a friendly and informative as well as pressure- free service to each and every customer we help. I am very pleased to hear you had an outstanding experience during your recent visit. I hope you are continuing to enjoy your business with us. We can't wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Sincerely, Josh Hamilton - Ge... read more
Great service Joseph is what i liked about my experience...He was professional and kept me up to date on the status of my vehicle..He called when he said he was going to call...and all around made a large expense okay..Great representative for BMW
Business response:
Karen, thank you for writing this review. It's great to know that Joseph took good care of you, and that you enjoyed the reminders and punctuality. Here at Checkered Flag BMW, we strive to make every customer feel informed and comfortable! Thank you for coming in to see us, and let us know if there's anything else we can do! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Wonderful service and team Dan Lilly was very nice and is every time, very professional. David did a good job cleaning the car. The loaner team was great too and I was given a very nice x3.
Business response:
Thank you for taking the time to share your great feedback, Charl! Our service team works incredibly hard to exemplify the commitment to customer care and we are so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Great purchase experience at Checkered Flag BMW The purchase process was excellent at Checkered Flag BMW. In particular, it was a pleasure to work with salesperson, Lucius Sessoms.
Business response:
Thank you for taking the time to share your excellent shopping visit with us. We really appreciate this review. We work hard to make sure our guests have a wonderful experience. We are glad to hear that you were pleased working with Lucius. Enjoy your new purchase and let us know if we can help you with anything else! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
great service Courtney was awesome. My car wasn't ready and the service manager actually took my car and washed it himself! Now that's a fantastic work ethic. .....keep up the good work.
Business response:
Richard, we thank you for writing such a great review about your experience at our dealership and are glad to hear that Courtney took excellent care of you and your service needs. If you have any further needs, do not hesitate to come back to see us Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Excellent service, very helpful service advisor. I was treated very well from the moment I entered the service area and Joseph Hawthorne my service advisor made me feel welcome. Checkered flag BMW had the best deal for my tire needs. Joseph also made sure that my car was getting all the services it needs. I would definitely recommend Checkered Flag BMW to all my friends.
Business response:
Thank you so much, Ray for this great review. Each of our team members strive to make every customer feel happy and satisfied with the service and time at our dealership. We want our guests to feel like a part of the Checkered Flag BMW family, so I am glad that Joseph was there to address you concerns and treated you with the customer service you deserve. If you need anything else, please come back to see us. Take care! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Surprising repair time I haven't purchased a car from Checkered Flag BMW; bought my car in Atlanta where we were living at the time. I have used your service center and, until this visit I was very pleased. See below.
Business response:
Fred, your kind words and fantastic star-rating are greatly appreciated. I am elated to hear that we were able to provide you with a positive experience during your recent visit with us. Thank you for choosing Checkered Flag BMW to satisfy your vehicle's service needs. We look forward to the opportunity of welcoming you back in the future. Take care! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.