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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service Professional service and ride back to customers with long wait. Complimentary car wash and nice waiting area. Trust is the most important issue and I do trust your services.
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Fast easy transaction Bonnie kept up timely communication every step of the way and it was via text which is best for me when I am at work.
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Customer service was superb. Very friendly environment. excellent technicians!!! Cost of labor was very reasonable. I would absolutely recommend this facility to any one who owns a BMW.
Business response:
Thank you for the feedback, Danell! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service. The dealership overall was very easy to deal with and very proactive in wanting our business. Lucius is the man you want to deal with!
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Fantastic Customer Service Amy M always provides fantastic customer service coupled with the knowledge needed to keep my vehicle in top form. She’s an asset.
Business response:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Personal and Friendly Service Every visit is so friendly that I feel like I’m not going to the dealership, but more like a visit to see a friend.
Business response:
Hi Amy and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Customer service Extraordinary customer service & auto repair. Ashley Hunt is a outstanding service advisor. She alway answers the phone & in person with smile, with a I can help you attitude. Ashley listen well and understand services needed. Checkered Flag BMW Mini have gained a customer for life.
Business response:
Hi Hector, and thank you for this great review! We're happy to hear that Ashley took care of you! They are a great asset and we appreciate all that they do. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service My service partner was friendly and personable. The service was prompt. The facility looked a little disheveled. The buying process went smoothly but slowly.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service and Repairs The service department representatives were very courteous and professional. The service was quick and reliable! I appreciate the men and women who supported me during my time there.
Business response:
We cannot thank you enough for this glowing review of our service center, Thaddeus! We know how valuable your time is and we aim to provide time-efficient, courteous, and professional service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 p.m.