BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
Select a rating
Lee's profile image
Lee 
7 years ago

Great service Friendly and knowledgeable service team members and cashiers. Easy scheduling of a loaner car. Service done in timely manner. Facility very clean. 

Business response:

Lee, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

David's profile image
David 
7 years ago

Alternator and battery failure last minute The service was great and they did the job right the first time, I’m a believer of never rushing anyone but I need it done right always and they delivered now that’s service st the highest level 

Business response:

David, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Michael's profile image
Michael 
7 years ago

Great people at Checkered Flag Mini The guys a service are always pleasant and knowledgeable. They are very accommodating as well. They remember me and make my stop worry free as possible. 

Business response:

Michael, thank you for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

John's profile image
John 
7 years ago

Service GREAT SERVICE AND SERVICE STAFF. Great service and service staff. great service and service staff. Seventeen eighteen nineteen twenty. twenty. 

Business response:

John, thank you for the feedback! Please come visit us if you need anything else, be it service or sales. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Shannon's profile image
Shannon 
7 years ago

Great communication Great customer service and follow up keeping me informed of the repair progress. Would definitely recommend Checkered Flag Mini for service and purchase. 

Business response:

Shannon, thanks for the kudos. It is gratifying to hear our team provided you with great customer service and that you were kept informed of the progress of the work on your vehicle. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Jedd's profile image
Jedd 
7 years ago

Fast, courteous, and professional Quick and professional. Ashley Hunt was a pleasure to work with. I dropped my car off for an oil change, cabin air filters, State inspection, and 2 new front tires at 8am and they had it back to me at 2pm. 

Business response:

Jedd, thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to Ashley. Drive safely. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

John's profile image
John 
7 years ago

Great service courteous, prompt and efficient service! will not hesitate to return to checkered flag for future service. thank you again for your professionalism. 

Business response:

John, thank you for the outstanding review! It's delightful to hear that our team was courteous, prompt, and efficient! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

drummernaut's profile image
drummernaut 
7 years ago

BMW 2017 230i I originally saw a used Camaro SS at Ckeckered Flag BMW using cars.com but by my second visit it was sold. Jerome brought out a 2017 BMW 230i about the same price and mileage. After the test drive I was sold on this beast of a four cylinder! The serivice was speedy and they even had the permanent plates put on. Just a couple hours after the test drive I drove it home. Awsome staff! And awsome car! 

Mary's profile image
Mary 
7 years ago

Great service and facilities Daniel was excellent - very customer-oriented and patient way beyond expectations. I really hope he will be my service rep every time I come in. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.