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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
great service service adviser was very responsive to a repeat problem and car was ready to drive away as soon as I arrived for pick up
Great service Everyone was very courtesy and organized. Timothy Lundsteen showed true professionalism during my visit. He went over all the paperwork and explained in detail about the process the will take place on the repair of my vehicle.
Great service Our service advisor, Mike Lawson, was very attentive and knowledgeable. He gave us great advice on how to take care of our car.
Excellent service Excellent service provided by Dan Lilly and the technicians or were in Colbert with the diagnosis and repair of our vehicle.
Business response:
Vashon, thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from Dan and the rest of our team is always encouraging and reassures us of our commitment to our customers. If there is anything else that we can do for you, please feel free to contact us or stop in any time. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service Men Daniel and Ken are amazing and courteous. They were truly a help. The service done on my vehicle was done in a timely manner and the loaner was fun to try.
Great service When the dealership is expecting you and your name is top of the list. Things go very smoothly. The check in process is on point.
Business response:
Amanda, thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient, smooth and overall positive experience for you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent Service! The promptness of the service. The customer service was on point and very efficient! My Service Advisor was very informative and knowledgeable.
Business response:
Patricia, thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, efficient, knowledgeable and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next car. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
***** Star Service Everyone is very friendly and hospitable. No sales pressure and Michael G. was very helpful and knowledgeable. No long waits to complete paperwork and although I purchased a used car, it was very immaculate and filled up when I picked it up.
Business response:
Tawana, thank you for taking the time to write about your experience. It's great to know that Michael was able to provide you with a pressure-free, friendly and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Superb service Superb customer service. My agent, Joseph Hawthorne explains everything so well and he answers all my questions. He truly goes over and beyond. Also Pascual took me out on a drive to see if he could hear what was going on. He did and the problem was fixed immediately.
Business response:
Kelly, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Joseph and Pascual were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.