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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great Experience...Great Team! I had a great experience buying my first vehicle from Checkered Flag BMW. Rob Conway was amazing to work with Jimmy and Argo were wonderful, too! Awesome teamwork got me in and out with no issues and a beautiful car! Thanks!!!
Business response:
Tiffany, we sincerely appreciate your feedback. Each employee is a valued member of the Checkered Flag BMW MINI team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service! Our BMW makes us feel welcome and we feel like Mr. Hawthorne always takes the time to explain the services being rendered.
Business response:
Thank you so much for taking the time to share your feedback with us, Maria. Our team is dedicated to providing a welcoming and well-informed service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Tire replacement Amazing experience as always. Best price on tires and excellent customer service. I never take my mini anywhere else because I do not trust anyone else with my car
Business response:
Jacky, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Checkered Flag BMW & Mini! If there is anything else we can do for you, please feel free to give us a call. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Experience My service appointment was handled expeditiously. My advisor Joseph Hawthorne is an absolute pleasure to deal with. He is extremely knowledgeable and personable. It is people like Joe who keep me returning to Checkered Flag for service.
Business response:
Marc, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Outstanding Service The professionalism. Friendly attitude and the understanding of my safety needs. The explanation of service. Ashley at BMW checkered flag mini is the Best!!!
Business response:
Hi Hector and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Ashley is a great asset and we're thankful to have her on our team. We appreciate your business! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great cars, great people. I took my car in for a recall involving a software update. People were great, repair was complete on time, shop and facility were clean and tidy.
Business response:
Thanks for giving us the opportunity to service your vehicle Joseph! I am happy to hear that everything went well for you. I will pass your feedback along to our team. Drive safely! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW service My service advisor Ashley Hunt was wonderful. She always makes me feel valued and important and by the way she also seems to know her job.
Business response:
Thank you for the feedback, Joseph! I will be sure to share it with Ashley. One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Wonderful customer service and repairs Professional, knowledgeable, curtious, very quick, communicated well, and let me decide what I wanted to do from their recommendations. The courtesy car was awesome
Business response:
We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Checkered Flag BMW was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Ease of purchase Ease of purchase, no hard sell, great trade-in, crazy amount off sticker... $8500, bought a 2018 x5, only 5K more than the Jeep we bought in 2016...
Business response:
Congratulations on your new vehicle Stephanie, and thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience! We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.