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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Professional Service Efficient professional service, with knowledgeable service representatives who took the time to understand the faults with the vehicles and enabled a quicker turnaround.
Business response:
Sonia, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Checkered Flag's Service Department! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Checked Flag BMW Everything was great. I will use them again. Car was returned in perfect condition. Loaner was especially helpful since we only could use one car due to my wife's health
Business response:
Stacey, it's great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Fast, efficient service! Ken was very helpful, courteous and went out of his way to get my car serviced and back to me as fast as possible while I waited.
Business response:
Ricklin, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from Ken! We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great customer service! The attentiveness and concern from the dealership to keeping my car performing well. I was able to contact my service representative who gave me an appointment asap. Great peace of mind!
Business response:
Thanks for giving us the opportunity to service your vehicle Kenneth! I am happy to hear that everything went well for you. I will pass your feedback along to our team. Drive safely! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great first time BMW buying experience Friendly and professional staff, very nice BMW buying experience. I had been shopping for a 6 or 7 series and saw this one on Checkered Flags lot, I had researched the vehicles and checked prices, this was a very fair price for this model and it being BMW certified.
Business response:
Hello James and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent customer service!! Excellent customer service. Tim was very friendly and answered all of my questions and concerns. Straightforward and upfront. Great experience overall!
Business response:
Benetta, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from Tim! We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great work, but a little expensive I received good updates from Tim, my service adviser, and he obtained my permission before doing any work. Additionally, he suggested additional maintenance that improved the overall condition of my vehicle.
Business response:
Luke, it's great to know that Tim provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Awesome facility, nice people, quick transaction Comfortable environment, attentive salespeople, nice financial person. Good prices. I like the new no-haggle pricing approach, too. We were able to complete the process a lot faster than at most places.
Business response:
Thank you so much for taking the time to share your feedback with us Randall! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service 1:getting a timely appointment with a loaner. 2:my advisor promptly informing me of problems found and options to resolve issues so I can prioritize repairs. 3:friendly and courteous attitudes made for a pleasant experience
Business response:
Thank you for taking the time to write this review Jeffrey. We are pleased to hear that our team was able to provide an efficient and overall positive experience! We look forward to working with you again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.