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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Excellent customer service! Everyone is so friendly! Customer service is top notch! I'm not the easiest person to please, so this says a lot.
Business response:
Susan, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great place to buy a car! From our first contact, to pulling out of the lot in my new car, Terrence was a super star all the way. He truly made my shopping and buying experience a pleasure.
Business response:
It is very kind of you to write us such a nice review Heather. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Checkered Flag! Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service great atmosphere great service great Great !! Ken was awesome! Super super awesome great great!!! I am going back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great Great Great was a great time for me and my family to be happy and happy for y’all!
Business response:
Katherine, it's great to know that Ken provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
annual service Service manager was very helpful and accommodating. Checkered Flag was able to schedule me for a Saturday service. Facilities were imaculate.
Business response:
Thank you for the feedback, Jay! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
great advisor was taken care of when was told by one advisor no parts were available for my airbag. I still went for a complimentary visit and another advisor i was assigned to had the part for my air bag. Also my blower motor wiring was checked.
Business response:
Thanks for your outstanding review, Richard! I'm very happy to hear that our service team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great customer service We requested a new service provider after our last appointment and worked with Amy this time. She was wonderful to work with!!
Business response:
Hi Sheryl and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Amy is a great asset and we're thankful to have her on our team. We appreciate your business! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Good service Mike and the staff are always attentive and really focused on the customer. The service is high quality and the cars look great. They love BMW and it show.
Business response:
Thanks for your perfect review, Jonathan! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Gold Standard for Customer Service and Quality Mr. Dan Lily is the model customer service manager. His friendly, approachable demeanor coupled with his extensive technical knowledge inspire confidence. Dan sets the standard of service/performance against the many automobile maintenance companies/technicians I have worked with over the years.
Business response:
Rick, it is wonderful to hear that our staff at Checkered Flag was able to provide you with a great experience! We really appreciate this feedback and we will share it with Dan. Thank you and if you have any questions about the work that was done please feel free to contact us! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Mike the Greek The service guy was very helpful and clean cut, well dress, and my service was fast and accurate nothing negative to say about it thanks.
Business response:
Mike, it's great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.