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BMW

4.5

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Location details

1144 E Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.53,120 reviews
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mikadiaz86's profile image
mikadiaz86 
8 years ago

I was referred to Craig by a friend. I had a couple bad run ins the day prior trying to find and buy a car, Craig was everything they weren't. He's extremely friendly and knowledgeable. This was literally the most at ease I have ever felt buying a vehicle. I drove all the way down from Prescott and the trip was well worth it. I'm in love my new car and would refer to Craig a million times over. AMAZING!! 

Business response:

We appreciate your review Michelle and are so pleased that you had a great experience with Craig. Car buying should be a great time! We appreciate the opportunity to earn your business and hope you are truly enjoying your new BMW! It’s a drive but a nice one and we hope you will visit us for any service needs you have also. Vida Wilson – Business Development Manager – 602-308-4907 

Dieter Otte's profile image
Dieter Otte 
8 years ago

If you are looking for a high-quality used car at a reasonable price, Chapman BMW On Camelback is the place to go! We bought an Audi A4 last September, the first German car we ever got, finally a car that perfectly matches our German accent :) Not only did we get an awesome deal well below the KBB suggested price. Alan Lopez, the sales manager, completely busted our stereotype xxxxxxxxx of the "cheesy car sales guy" and made this the best car-buying experience that we ever had. There was never any pressure, Alan was very fai... read more

Business response:

Thank you Dieter for your great review. We truly appreciate you taking the time to write it. We are very pleased to hear that your Audi A4 is a great fit, that is a very important part of buying a vehicle. Alan is a great salesman and will be happy to assist you whenever you, family or friends are in the market for a vehicle. Thank you again for your business! Vida Wilson – Business Development Manager – 602-308-4907 

LuAnn's profile image
LuAnn 
8 years ago

What a great sales experience. I had my older BMW in for service and decided to look at an SUV. I have a small garage so my test drive with Steve included driving home to make sure my choice fit. Steve even programmed my garage remote and lift gate height while we were there. The whole process was done in no lore than two hours. Such a great dealership and Steve was a breeze to work with 

Business response:

We appreciate your review LuAnn and are so pleased that you had a great experience with Steve. We do like making car buying a great time! We appreciate the opportunity to earn your business and hope you are truly enjoying your new BMW! It’s a drive but a nice one and we hope you will visit us for any service needs you have also. Vida Wilson – Business Development Manager – 602-308-4907 

First BMW's profile image
First BMW 
8 years ago

Craig went the extra mile to help make a great car buying experience. He is not your typical car salesman. He listens and cares about your needs. I will come back to Chapman again. 

Business response:

Thank you for the review and congratulations on your BMW. We welcome you to the chapman BMW on Camelback family and hope to see you for any service needs you may have. Craig is a great salesman and we know you were in good hands for your purchase. We will make your future visit's just as enjoyable. We wish you safe and happy driving and please join us for a New Owners Clinic, held the 2nd Saturday of each month! Vida Wilson – Business Development Manager – 602-308-4907 

iamtheboss1's profile image
iamtheboss1 
8 years ago

Every time I have taken my car in they get me in and out right away. No hassles. Everyone was very friendly and acknowledge me right away. 

Business response:

Thanks Boss! We appreciate your review and for choosing Chapman BMW on Camelback for your BMW service needs. See you next time! Vida Wilson - Business Development Manager - 602-308-4907 

cars's profile image
cars 
8 years ago

Good experience with helpful salesman showed me very much about the car I was test driving. Was enjoyable time and will remember when I visit other dealerships 

Business response:

Thank you for the review. We appreciate you giving Chapman BMW on Camelback the opportunity to earn your business. We hope to see you again soon! Vida Wilson - Business Development Manager - 602-308-4907 

Geronimo's profile image
Geronimo 
8 years ago

The best dealership I ever met. Mr. Craig Smith was my Service Advisor and he was excellent in helping me servicing my BMW. I will recommend this dealership, 

Business response:

Thank you for the review Geronimo. We appreciate you giving Chapman BMW on Camelback the opportunity to service your BMW and that you had a great experience with Craig. We hope to help you maintain your BMW for years to come! Vida Wilson - Business Development Manager - 602-308-4907 

BmwManny's profile image
BmwManny 
8 years ago

Loved my experience the first time, so I came back again. Coming to see Craig over at Chapman BMW on Camelback, is like seeing an old family friend. I honestly have not ever been treated By any other sales man the way he has treated me. This time around I went in, not knowing which particular vehicle I was going to bring home. I had about four or five different choices. He was very patient and gave me all the options and amounts of payments for each individual vehicle, and I finally decided on an i3. The process was very fas... read more

Business response:

Manny! thank you for the great review and for your repeat business. We greatly appreciate your business and are so please you feel like family as we consider you part of the Chapman BMW on Camelback family. Craig is a great salesman and understands the importance of helping a customer get the right vehicle. We hope you are enjoying your new i3 and if you would like to attend our New Owners Clinic the next one is on Saturday October 14th at 10AM - you can RSVP to RebeccaJelenick@chapmanchoice.com. We wish you happy and safe d... read more

Jennifer's profile image
Jennifer 
8 years ago

Joe and Craig were great to work with. Went the extra mile to make me happy! They made sure I was taken care of 100% 

Business response:

Thank you for your review. We appreciate you choosing Chapman BMW on Camelback for your BMW purchase and are pleased to hear Joe and Craig made everything great for you!. We wish you safe and happy driving in your new Ultimate Driving Machine. Vida Wilson – Business Development Manager – 602-308-4907 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,120 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.