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BMW
- Automotive
- Spokane, WA
About this business
Location details
215 E Montgomery Ave, Spokane, WA, 99207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Scott was professional and gave myself an outstanding customer service he is definitely an asset to your dealership . Everything was done in a timely fashion with 2 follow up calls .
Taken my 5 series in a couple of times and they always worked with me in regards to what needed to be done before I reached the end of my initial warranty. On top of that, they really worked with me one time when I didn't have the ability to take my car home, so they hooked me up with a loaner for free of charge. In this day in age it's rare to have help offered for free, and that's what they did. Will recommend this dealership to my friends and family moving forward.
The service dept. delivered on everything they promised. The loaner car was clean and the vehicle re call repair was done ahead of schedule. All staff were very professional and polite. Very impressed!!
I came from a long distance and was early by several weeks for my scheduled car care. The red tape was eliminated and I received expeditious assistance and was able to continue my trip without interruption. I appreciated the customer first approach to the care of my car and would recommend all the employees I have encountered enthusiastically.
We had great fast service. They were good about our million questions. They accommodated our schedule and had the car available for pick up after service closed.
I didn't have the most pleasurable amount of work that ended up being done on my car, but I wanted it to run as the high performance vehicle it is. I am extremely busy and has been a long process that the guys have all been great it working with explaining and making me well aware of what we are doing. With some personal effort on the service manager, Kevin, a big portion of the work was found to be covered under warranty! Really great team and always very very nice and understanding. They defiantly strive for top notch serv... read more
This was my first service at BMW Spokane and it was terrific. I felt pampered and they got the work done in one day. Can’t wait for my next service appointment.
The dealership has certainly picked up it’s game in the past few years. The waiting area is much nicer, you can get a decent cup of coffee, and the service department always gives me Scott. He always does me right - explaining everything in detail to me, makes sure I have whatever I need and makes the entire process painless. I appreciate that.
They were helpful, easy going and professional. I wanted to trade in a car for another and they made it easy and fun, thank you
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,116 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.