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BMW

4.4

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

699 Straits Tpke, Watertown, CT, 06795, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.42,055 reviews
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Bobbmw's profile image
8 years ago

Service was superb Elizabeth was very accommodating in getting me in and out quickly I was pressed for time and she did a great job 

FGHISA's profile image
8 years ago

I was in just for the routine maintenance, but what actually impressed me was the positive attitude of the service advisor, he was profffessional, honest and helpful. He should be an example to follow for many in the industry. 

debsumma's profile image
8 years ago

I'll bet not too many people can say my salesman was the best part of my car buying experience. Well, Dennis made what is usually an uncomfortable task a pleasure. His pleasant "no pressure" demeanor, vast product knowledge and desire to make the whole experience about what you want was a refreshing change to buying a car. Even after the sale, his attention to every little detail made me feel special. I would highly recommend Dennis Smith to anyone looking to purchase their next vehicle! Charles helped me out with the financ... read more

Docb1's profile image
8 years ago

My recent service visit to Hoffman BMW was a seamless event. I experienced a tire puncture and wheel damage in my new 5-Series. An appointment was promptly scheduled for me to drop off the car at my convenience. . Elizabeth LaFlond kept me appraised via text on the progress of the repair ( no dealing with missed phone calls ) and handled all the warranty paperwork as promised. She turned this potentially nuisance situation into just a small inconvenience. And all work was completed as promised and the car immaculate! 

lahoud12's profile image
8 years ago

Very reliable, trustworthy, knowledgeable and willingness to accommodate. Explain in detail recommended repairs in detail prior to proceeding. Our family has two BMW's both get serviced here. 

8717831's profile image
8 years ago

Service was Excellent Karl Turshani and Charles Tuscano is the BEST We are already thinking about buying our next vehicle here Had a great experience. 

F80pilot's profile image
8 years ago

The service team which includes the techs at Watertown BMW seem to really care about making the customer happy. My past few visits there have been drama free. I believe the tech I talk to there (Mike?) is extreamly helpful resolving any issues I may encounter with the car. 

cmperugini's profile image
cmperugini 
8 years ago

Dennis Smith, our sales consultant is 5 star +! Knowledgeable, professional, patient and very accommodating. After visiting several dealers we pickedDennis, made us feel like family!! 

VRE's profile image
8 years ago

Ms Lafond was away, so Mr. DuVerger took good care of me. The water pump work done so far so good. I would have given you 5 stars if it weren't for the technician, Antonio Capela, not securing the air filter housing inside the engine compartment. One of the nuts was missing, and I had to find one that would work. Luckily he left the other nut attached, but loose. I have had this 1987 325IS since new, I know the car inside out, and I always check everything after it is serviced. So, I can tell good from bad work! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 2,055 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:00 a.m.