BMW

DavidMBMW 

on DealerRater

13 years ago

The dealership has made every effort to meet my needs in a courteous and professional manner. The service department was thorough and time efficient meeting my specific needs in terms of providing a courtesy car. Jerome was tireless in providing me with answers to my many questions in a friendly and courteous manner. I would definitely recommend this dealership to others. 

RyanSweeney 

on DealerRater

13 years ago

After a rather difficult situation dealing with an out of state BMW location, Watertown went above and beyond to help mitigate the situation. Not only did they save me countless hours of frustration but kept proper communication during my repair process, in doing so obtained important information that most certainly saved me hundreds of dollars in repair costs. On a lighter note, you always expect to be treated kindly when doing business with a company that specifically deals with a high end cliental, but its refreshing to f... read more

nnoll 

on DealerRater

13 years ago

I purchased my first BMW (535I)in August 2012. I drove this phenomenal car less than a week and returned to this great dealership to purchase an additional vehicle; this time an X5 for my husband. I now completely understand BMW's marketing of "The Ultimate Driving Machine". It is a pleasure to drive. Both my husband and I are completely hooked on this wonderful product and do believe we will be BMW owners for life. BMW of Watertown was by far a pleasure to deal with, from the moment we walked in. The experience from start t... read more

brown eye girl 

on DealerRater

13 years ago

I was looking for a gently used BMW because my sister said they were good cars. Joe helped me to pick the right car for me. He told me all the features my car had and when I test drove it was amazing. He did a wonderful job getting me just what I wanted. I love my gently used black BMW. I think I look good in it too. just saying. 

aldrin 

on DealerRater

13 years ago

BMW of Watertown exceeded my expectation! It all started with my client advisor, Chris Hughes. From my initial email contact a couple of weeks ago when I was in the process of relocating from SFO to CT. We got the deal done by email and phone. The day I arrived at the dealership, he was very professional and made it seamless to work with. Then I met with the finance director, Stephen, he was very helpful and even took time to help me understand the CT lay-out (knowing that I am coming from the West coast). Christ then closed... read more

philipm1 

on DealerRater

13 years ago

I had a breakdown and I'm from another part of the State (near RI border). The dealership took my car, diagnosed it promptly and when it became apparent that it would take longer due the amount of work, even provided a loaner. Great job. I'm pleased with the dealership--above and beyond! 

tdonahue 

on DealerRater

13 years ago

I bought my first Pre-Certified 2008 BMW 5 series at the BMW of Watertown, and all I have to say is that it has truly been the best experience for me in comparison to all the other dealership that I have ever dealt with in the past. The sales department has surpassed all of my expectations. They were extremely patient, informative, responsive and thorough with all of my questions. Additionally, I would also like to commend the Janazzo Family for their high level of professionalism, attentiveness and friendliness. It is my ex... read more

JoBeLarsen 

on DealerRater

13 years ago

My wife and I have been very happy with both the sales and service departments at BMW of Watertown. From the very beginning in 2004 when my wife wanted a 330ci convertible, the sales people accomodated her every request and somehow procured the exterior and interior colors she had requested as well as the 6-speed manual transmission, which at the time, we had not been able to find through any other dealer within a 50 mile radius. All the other dealers could come up with was an automatic transmission, and a model 325, not a 3... read more

Momdoc 

on DealerRater

14 years ago

I have to drive 50 miles to work and needed an unscheduled service. The dealership arranged everything and gave me a 2012 BMW loaner - great drive. I forgot my garage door opener and umbrella in the loaner. I called the dealership, they had them and said I could get them. Rush hour traffic was terrible, the weather horrible, and I arrived after the dealership had closed. BUT Peter was there, in his car, waiting. I thanked him and all he said was "I knew that you'd come, so I waited". Thank you BMW of Watertown. YOU ROCK.