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BMW

4.4

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Location details

699 Straits Tpke, Watertown, CT, 06795, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.42,055 reviews
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HYSDB's profile image
HYSDB 
11 years ago

Dennis was very friendly, professional and accommodating. We would recommend him to anyone. We felt relaxed and not pressured. Great work. Also, Jeffrey Pearce was great to work with. Very respectful. 

Business response:

Thank you for your excellent feedback on Dennis and Jeffrey! We're very happy to hear they were able to provide you with a great experience and we appreciate your recommendations and business! Please let us know if there is anything else we can help you with, and we look forward to working with you again in the future! 

hemeboy's profile image
hemeboy 
11 years ago

Ian was a pleasure to deal with - friendly, honest, and direct. Transaction had no surprises and everything was explained clearly and without any confusion or ambiguities - thoroughly professional and responsible. 

Business response:

Thank you very much for the great feedback on Ian and the rest of your purchasing experience! We appreciate your business and are happy to hear you were pleased with your visit. Don't hesitate to give us a call if there is anything else we can help you with now or in the future. Thank you again, and we hope you are enjoying your new car! 

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knamek2014 
11 years ago

I normally do not write reviews however, I feel compelled to do so in this case. I recently purchased 228i and cannot say enough about the professionalism and overall pleasant experience in working with both Maurice Janazzo and Jeff Pearce. I will certainly share this experience with my friends and colleagues. Kudos to you both and thank you. 

Business response:

Thank you for sharing your amazing experience with us! We are very glad you took the time to write this generous review and to let us know that Maurice and Jeff were absolutely professional and friendly during your visit. We are excited about your purchase and we hope you enjoy your 228i for many years! We look forward to seeing you again soon at BMW of Watertown! 

gcalabre's profile image
gcalabre 
11 years ago

Excellent experience purchasing a certified pre-owned 328 xi. There was no pressure. The sales associate even offered to come to my home to help sync my garage door opener if needed. Would recommend this dealership. 

Business response:

We're so happy to hear that you had such a fantastic time with us at BMW of Watertown! Thank you for letting us know that Jeffrey and Thomas went above and beyond to deliver outstanding service. We hope you enjoy your 328 xi for many years and we look forward to seeing you again in the future! 

jayoung24's profile image
jayoung24 
11 years ago

It was a pleasure working with Dennis (and Jeff) to buy our new car. He was courteous, professional, responsive and accomodating throughout the process and made the buying experience and overall very positive one. We were very satisfied with our interactions and would certainly recommend Dennis and Watertown BMW to those looking for a great buying experience. 

Business response:

Thank you for the excellent feedback on Dennis and the rest of your car buying experience with us! It's greatly appreciated and we're glad to hear you were pleased. Don't hesitate to cal lif there is anything else we can help you with and we hope to work with you again in the future! 

Bpaldridge's profile image
Bpaldridge 
11 years ago

We were looking for a preowned SUV as our first car purchase in 15 years and found BMW of Watertown online through a search. They had a beautiful certified preowned X5 we were interested in seeing. I called to schedule a test drive and from the initial contact the staff were extremely friendly and accomodating. We met with Thomas Zukowski to test drive the car and upon meeting him we were put at ease with his vast knowledge of BMW and amazed at his ability to honestly compare the X5 with other competitors vehicles. We fell i... read more

Business response:

Thank you very much for the great feedback on Thomas and the rest of your car buying experience with us! It's great to hear he was helpful and informative. We appreciate your recommendations and business. Let us know if there is anything else we can help you with and we hope you are enjoying your new X5! 

mikesouza's profile image
mikesouza 
11 years ago

After looking at many used BMW's at various dealerships across Connecticut, I stopped into BMW of Watertown to see what they might have in their inventory. I ran into Tom Zukowski in the parking lot. I told him that I was thinking of buying a used 3 series, but wasn't sure which model was right. Tom suggested that I drive a few of them back to back. We did so and quickly narrowed in on the car that was right for me, a 335i X-drive with the Sport Package. Tom was super friendly, supper helpful and very consultative. Tom knew ... read more

Business response:

Mike, thank you for taking the time to share your experience and feedback on Tom. We're very happy to hear you were pleased with your visit and that Tom was able to help you find the perfect car. Customer satisfaction is a huge priority, so we appreciate the positive comments. Please don't hesitate to give us a call if there is anything else we can help you with now or in the future, and we also look forward to seeing you again! We hope you're enjoy your new car! 

brit303's profile image
brit303 
11 years ago

Kristen was very responsive to all my inquiries, and Dennis made the car buying experience as 'pain free' and smooth as possible. Dennis is extremely professional, and he did a great job in explaining car features and iDrive (as this is my 1st BMW). He was extremely helpful throughout the whole process and took time when the car was ready to explain and set up all the features. I know Dennis can be counted on if needed for any follow-up. I found BMW of Watertown a welcoming dealership and would recommend it. 

Business response:

Thank you for the great feedback on Kristen, Dennis and the rest of your car buying expierence! We appreciate your business and recommendations. Please don't hesitate to call if you have any other questions, concerns or to just let us know how you're enjoying the new car! Thanks again, and we hope to work with you again in the future. 

RichRand's profile image
RichRand 
11 years ago

Ian Yates was extremely friendly, easy going, helpful and provided us with a very honest and best deal on our 2014 328. As a very knowledgeable car buyer, my wife and I drove the extra distance to BMW of Watertown for our purchase, even though we have dealerships that are closer. He was the only sales rep that voluntarily included factory incentives in price offerings - and who we chose to close the deal with. Jeffrey Pearce, business manager, made it very easy to process our purchase during delivery. He provided options, pr... read more

Business response:

Thank you very much for the great feedback on Ian, Jeffrey and the rest of your car buying experience! Customer satisfaction is very important to us, so we appreciate the positive comments and are happy to hear you were pleased with your visit. Please let us know if there is anything else we can help you with now or in the future. Thank you for your business and recommendations, and we hope to work with you again! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 2,055 reviews. 

When is BMW open?

BMW is open now. It will close at 7:30 p.m.