This profile has been claimed by the business owner or representative.
499 S Pickett St, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
For being at the Alexandria location for the first time, Jeff was truly amazing and helpful!! He was super patient and concern about what we were looking for!!! He made sure to find me a car that I exactly was looking for!!
Business response:
Shirin, Thank you for giving us a visit! We are happy to hear we could get you into the vehicle you were looking for. All the best, BMW of Alexandria
Sent in an inquiry about a pre-own BMW X3 online, and got an email from Malick Faye. Malick was very straight forward, friendly and easy to deal with. He even gave me the broken-down costs of the vehicle in the email. Went in for the test drive and instead found a better price on a brand new 2017 BMW X3, without the unnecessary options. Paperwork was provided with time to read and no pressure to sign. A.K., the man at the financial department was helpful in explaining the different types of warranties and maintenance plans. ... read more
Business response:
JC, Congratulations on your new BMW X3! On behalf of Malick, AK, and Ayesha, we truly hope you enjoy! All the best, BMW of Alexandria
Rahmi was really great and the entire team was honest. Management was level headed and helped out. I will be buying a 3rd car soon.
Business response:
Sappertsc, We are very happy to hear this! Please let us know when you are in the market for that 3rd car. Best, BMW of Alexandria
I was referred by a friend to this dealership and in particular to Rahmi (now I know why he referred me). Rahmi was very knowledgeable about all of the BMW products and very patient with me to find the right car. Once I decided on the specific options I wanted, he and his manager worked very hard to get the car I wanted. Rahmi is no pressure and definitely the right advisor for me. A.K. in finance made sure I understood all of the details of the paperwork and informed me of all available warranty options. Michael actually de... read more
I would like to commend Lila Branch on her excellent customer care. She gave me a thorough and useful checkout on my new car. Job well done!
Business response:
Paco1234, So happy to hear that Lila provided you with a detailed delivery experience. Enjoy! All the best, BMW of Alexandria
I moved out here in 2008. I tried a couple different dealerships (Richmond, Fairfax) before trying BMW Alexandria. I'm thoroughly content with my salesperson. If you are looking for a car, ask for Paul Blakeman. I've had nothing but excellent exchanges with him. I've now performed 3 transactions through Paul, and look forward to more in the future! Paul wasn't the only person that assisted me in my most recent purchase. The Finance person and the BMW Genius Client Advisor were also great to work with.
This is our 3rd BMW and, as usual the experience was excellent. We feel at home and always receive the best service, the best deals and the opportunity to learn and make the best selection of car and features. Rahmi Erkan always takes excellent care of us. We strongly recommend him. Thanks again for a great experience in getting our new BMW
Business response:
Maria, Congratulations on your 3rd BMW! We are so happy to hear about your loyalty with the brand. It really provides us with great pleasure. On behalf of Rahmi and the team, enjoy! All the best, BMW of Alexandria
Paul Blakeman is an excellent representative to deal with. He listened to us and provided a series of options that were exactly what we wanted with no outsell pressure. Our entire experience was great there, as everyone tolerated our children and addressed our needs. We should also single out Hakim Hashimi, who somehow made the issue of paying for the car a painless and seamless experience. The whole team at BMW of Alexandria deserves kudos and we won't hesitate to recommend them.
Business response:
PM, It was our pleasure! Thank you for taking the time to share your experience with Paul and Hakim with us. We are very lucky to have both of the on our team. All the best, BMW of Alexandria
I went with my son and wife to a new dealership we knew nothing about. He was buying his first car. Jeff Rodriguez was wonderful. He was patient, understanding and not pushy. We spoke with other customers and heard only good things about the dealership. Once he made his choice, we felt the price was fair, service was quick, and prep was excellent. I only hope the service department continues to impress.
Business response:
bernie, Congratulations to your son on buying his first car! We will be sure to provide the same excellent customer service when your son visits us in our Service Department. All the best, BMW of Alexandria
BMW has a 3.8 star rating with 2,682 reviews.
BMW is open now. It will close at 8:00 p.m.