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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Great Experience" My experience buying a pre owned BMW at Otto’s was excellent. Dan Stangl in sales was very friendly and professional. He promised to take care of some things with the vehicle before I picked the car up and they did not disappoint me. Marissa took care of the closing which was painless. I brought the car back for a minor problem that came up the first week and they took care of it quickly and at no charge. My experience with Melissa and the service department was extremely positive. I was only there for a s... read more
Business response:
Outstanding!. We're happy to hear our sales, finance and service teams all made your Otto's experience everything we want it to be. We truly appreciate your business!
"Highly recommend Ian" Ian was terrific to work with on the purchase of my first BMW. He and Brian were informative, no pressure sales consultants and advisors. Highly recommend them.
Business response:
Its a team effort here at Otto's. Thank you for recognizing Ian M and Brian for their service. We truly appreciate your business.
"Thorough and Knowledgeable BMW GENIUS" An Otto's BMW customer for over 20 years, I am always amazed by the new technology that makes BMW the Ultimate Driving Machine. That said, I needed to get my Baby Boomer mind wrapped around the technology associated with my new 330i, and Brian Menda made learning a snap for me. Devoting the necessary time required, Brian was attentive, patient, and informative. His easy going manner and communicative skills insured that my questions were answered, and that I felt comfortable, confident... read more
"Great Experience" A friend recommended Otto BMW, I was reluctant due to distance. However, upon entering the facility, we definitely felt welcomed by many. As a reluctant purchaser, Ian Martin was extremely patient, knowledgeable and pleasant... the actual paperwork process was remarkably short, smooth and easy. Icing on the cake. Thank you!!!!
Business response:
It is our pleasure to welcome you to the Otto's BMW family. We're so pleased Ian M made the distance you traveled worthwhile.
"BMW Genius Help" Brian Menda provided me with exceptional help on ensuring I knew all the 'nits and bits' of my M4. Even after nearly memorizing the manuals that it came with, I was still left with questions that needed answering. Brian did so!..even providing me with info I did not know I needed!!! Great job Brian and THANKS! As usual, Jay Miller is just a superb guy and is always ready to help with any and all issues! THANKS Jay!!
Business response:
That's what our Genius Team is here for. We're delighted to hear Brian was able to help you navigate all your M4 has to offer. Thanks as well for your shout out to Jay and thanks again for choosing Otto's BMW.
"Excellent Genius Program" With all the high tech built into new vehicles, it is comforting to know that BMW has the Genius Program and that Otto's is fully vested in the endeavor. Raheem Barnett and Brian Menda are part of the Genius Program. They are available to instruct and answer questions to enable you to get the most out of the iDrive system. After spending some time with them, I came away more comfortable with the systems and felt more in charge of my environment knowing I knew how to utilize the cars technology.
Business response:
We want you to be able to enjoy all your BMW has to offer. Our Genius team is ready and able to help you with any questions you have going forward. Thanks again for choosing Otto's.
"Otto's treats you like family and goes the extra mile." We have been doing business with Otto's for the past 18 years, and have either purchased or leased 9 BMWs during that time. We have been more than satisfied with our experiences, and the personal care and attention we continue to receive. We would and do highly recommend Otto's to friends and anyone who is interested in the Ultimate Driving Machine! Be sure to ask for Justice Mogano (Sales) or Kevin Sherwood (Service) when you visit. You won't be disappointed.
Business response:
Thank you for your many years of loyalty to Otto's BMW and your wonderful compliments for Justice and Kevin. Its our pleasure to be of service to you.
"What an amazing experience!" I am seriously just amazed at how wonderful my experience at otto’s. This is not my first bmw at otto’s but the experience is literally top of the line. My sales associate, Ian Welsh rocked it out of the park!!!! You will not be disappointed and the X3 is literally amazing!
Business response:
Fantastic!! Providing the best experience is what we strive for every time! Thank you for your continued business!!
"Fantastic experience" Scott did a tremendous job throughout the entire experience. We've purchased many cars and this was by far, the most professional, easy, comfortable and hassle-free experience we've ever had. Scott is very personable, patient and extremely knowledgeable regarding BMWs. We appreciate his hassle-free, straightforward, and relaxed approach. We got an amazing deal and we love the car. We will certainly share our positive experience with others and highly recommend Scott and Otto's BMW.
Business response:
We're happy to hear Scott was able to deliver an exceptional experience for you. That is our goal for you at every visit. Thanks again for choosing Otto's BMW.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.