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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Wonderful Experience" Elena, my salesperson, was phenomena! Courteous, extremely knowledgable, patient, listened to my needs and treated me with such respect! I love my car, my salesperson and the dealership! Entire experience was great! Thank you!
Business response:
Thank you for your wonderful compliments for Elena. We're delighted to hear you were so pleased.
"Pleasant experience " Heath helped us look at several options for a larger vehicle with more passenger room as well as cargo. No pressure, no “salesy” talk. He acted as a resource for us in providing us the information we wanted to make our decision. From driving on the lot to driving off, a very pleasant car buying experience which left us feeling refreshed.
Business response:
Thank you for your wonderful compliments for Heath. We always want to be your BMW resource and advocate. Thanks again for choosing Otto's.
"Great transaction " This was a smooth transaction from start to finish. Justice Mogano couldn't have made this deal any easier. I highly recommend Otto's BMW if you are looking for a car.
Business response:
That's the Otto's BMW way. Thank you for recognizing the efforts of Justice in making your visit here so easy.
"2nd purchase from the dealer and sale person " Great sale and very helpful sales rep (Ian). I brought my first BMW from him in 2015 and when I was ready for an upgrade, I went back to him and he did not disappoint me. The whole Otto’s Family is very welcoming right from the front door. And my sales rep was honest, which was very important to me.
Business response:
Welcome back! So good to hear Ian W was able deliver a great experience for you once again.
"Beyond perfect experience and exquisite customer service." Heath Cameron went above and beyond in helping us purchase our BMW. His customer service was impeccable, from the beginning to end of the sale. Even through our own challenges, Heath was fully confident we would drive away in the BMW we test drove (BMW X3). I highly reccomend Heath for anyone who is interested in a BMW. Beyond BMW I hear he is a family man, an adventurer and can ride a snowboard like no tomorrow. Thank you Heath for the best car experience my financ... read more
Business response:
We're so pleased to hear Heath was able to help bring everything together to get you into the X3 you desired. Thanks for choosing Otto's BMW!
"Great Sales and Service Team" Noel (Sales), Brian (Genius) and Kevin (Service) all welcomed me as a new member of the Ottos Family. Answered all my questions and explained the buying process, vehicle features and warranty / service processes. I look forward to a long and lasting relationship with my Otto's team.
Business response:
We're so pleased to hear our sales and service team members have assisted you so effectively. A long term customer relationship is our goal every day at Otto's.
"Ottos and Justice worth the drive" There is a BMW dealer 40minutes from my home but after visiting Ottos, we decided it was worth the 4 hour drive to buy from them. We were visiting my daughter and planned to stop by Ottos to just look at the new models. After meeting Justice we realized his level of service, knowledge and commitment to getting us the fairest deal made it worth the long drive to give our business to Ottos.
Business response:
Outstanding! We are truly delighted to hear Justice was able to deliver the level of service to make your travel so worthwhile. Welcome to the Otto's BMW family!
"Above and Beyond Expectations" I've been a client of Otto's for well over 10 years, as both a buyer of new vehicles and a customer in their service department. In all cases, they have been courteous and knowledgeable, and they have always given me a sense of confidence in what they are telling me about new vehicle options as well as diagnosed needs for service and maintenance. They are the standard to measure all others.
Business response:
We are so pleased to hear of your long time satisfaction with both our sales and service teams. This is the goal we pursue every day. Thanks again for choosing Otto's.
"Thank you Otto's and Ian M!" Felt that I received a great deal of care from Otto's and Ian. They/He were attentive to my needs, never pushed me in a certain direction, but clearly laid out my options with pros and cons. He was honest and got me to where I needed to be from a vehicle and financial standpoint. Excellent experience! Will recommend to others, as well as plan to be in the Otto's family for a long time.
Business response:
We're pleased to hear Ian M was able to assist in you in getting into the BMW that is truly best for you in all aspects. We are delighted to welcome you to the Otto's BMW family!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.