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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Great customer service" Scott made my purchase so easy. He worked with me to find the perfect car for my family and was very patient answering several questions that I had. I actually came to this location from out of state because of how helpful he was.
Business response:
We're so pleased to hear Scott made your experience here at Otto's worth the distance traveled. Enjoy the fall driving season!
"First class!" Being from Georgia, I was apprehensive buying a used BMW in Pennsylvania. Justice Mogano answered the phone when I first called. He went over the car I was interested in in detail. He did a walk-around and sent me pictures. After brief negotiations, we had a deal. I flew up and picked up the car. Justice was pleasant and professional throughout. Brian, the BMW Genius who went over the car with me, did so thoroughly. Justice followed up with a phone call to make sure everything was fine as I drove home. First c... read more
Business response:
Outstanding! It is truly gratifying to hear that both Justice and Brian made your trip up from Georgia worth the distance. Thank you for sharing your wonderful compliments with us.
"Knowledgeable and Friendly" I would highly recommend Otto's BMW to all my family and friends! Very knowledgeable and friendly. I worked with Ian Welsh and he worked with my schedule and answered all my questions. A very friendly person to work with. Thank you for the excellent experience Ian.
Business response:
Thank you for your kind remarks for Ian W. We're pleased to hear he was able to accommodate your needs effectively.
"Awesome experience and made very easy for me" Justice made the process of purchasing a new car so easy and enjoyable. Paperwork process was so simple and most was done electronically. The experience at the dealership when I picked up my car was second to none. I will absolutely get my next BMW from Otto’s.
Business response:
Great to hear Justice was able to provide an easy and streamlined purchase experience for you. Simple as it should be. Thanks for choosing Otto's BMW.
"Ian Welsh " Ian welsh was the sales person I worked with. He is very knowledgeable about the car. Ian also was very professional, I will recommend family and friends to see him when purchasing a BMW. He spent time to explain everything to me and I felt very comfortable with my decision! Thank you Ian Welsh.
"Great experience" Great experience, highly recommended. Otto's is a well run dealership, everyone is friendly and helpful and they were able to put me in the right car for the right price.
Business response:
That's our goal for you every time. Thank again for choosing Otto's BMW!
"Very easy to deal with. Great customer service. " Scott was very helpful on answering questions even on his day off and was able to get the deal that I was looking for. This is the 2nd BMW that I have purchased from Otto's and will definitely be my first choice for future BMW purchase.
Business response:
We're happy to hear Scott was able to create the right experience for you. Thanks for choosing Otto's once again!
"Outstanding customer care" The entire process from start to finish was exceptional. At no time did Justice Mogano ever try to sell us things that we didn't need or want. he was attentive, informative and beyond professional. I would recommend him, and the dealership highly. As far as picking up the car, and educating us on how everything worked, Heath Cameron was very knowledgeable, friendly and took whatever time was necessary to answer our questions.
Business response:
Thank you for your recognition of both Justice and Heath. It is a total team effort here at Otto's BMW!
"Otto’s is a class act!!" There is no other dealer around like Otto’s BMW! Everyone, from the receptionist to the service techs to the salespeople are professional and courteous . Justice Mogano has been my sales rep for what is now my third car and he is very knowledgeable and great to work with!
Business response:
Outstanding! We apprecciate the great compliments for Justice and the rest of the Otto's team. Thanks again for being a loyal member of the Otto's family.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.