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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Terrific experience as always! " I am a long time Otto’s customer, and my experience this time was excellent as always. Heath Cameron is simply a pleasure to work with - straight forward, professional and extremely knowledgeable. He works hard to reach a deal tailored to meet your specific needs, which is so appreciated in today’s sales climate. Again, an awesome experience at Otto’s and in particular would give my highest recommendation to Heath Cameron.
Business response:
Thank you for your confidence in Heath and his ability to tailor an experience meeting your specific needs. We truly appreciate your business.
"Justice Mogano is the man!" This is the second car Justice has leased to me. He is a no-pressure, easy-to-work-with gentleman, AND an animal lover! You can trust Justice to take good care of you. Thanks to him, I am extremely happy with my new (ok- gently used) BMW. :)
Business response:
Excellent! So good to hear you've enjoyed working with Justice once again. Thank you for choosing Otto's BMW.
"Used 2011 328I" Bought this little creampuff at Otto's BMW last week from salesman Justice Mogano. It was a great experience. Justice was very pleasurable and very informative of the workings of the car. I would highly recommend this dealership. When I picked up the car, it was so professionally detailed it looked brand new.!.... Thanks Otto's, Donna & Steve C.
Business response:
Excellent! Great to hear Justice delivered an experience just right for you. Enjoy your 328 and the upcoming holiday season.
"Silver lining playbook" My wife and I wanted a new X5 and the last three 2018’s were on the showroom floor. I had been in for a quick service to top-off my tires as they needed some nitrogen. When I saw the three cars, I knew one would be ours but since this was my wife’s car, I wanted her to pick the vehicle she liked as the features were a little different on one of the models. We made an appointment to come in the next morning when the dealership opened to look at the three cars. She really liked the Black X5 and told th... read more
"Excellent service" My experience with Heath has always been top notch. He takes care of every issue no matter how small promptly and politely. The same goes for Kevin in service.
Business response:
Its a team effort here at Otto's. We're delighted to hear Heath and Kevin have provided great experiences for you.
"Otto (and Scott) Saved the Day" After being in a major car crash, my nerves were a bit high for having to start all over again— with purchasing a vehicle. My Client Advisor, Scott, was there for me and made this process both enjoyable and bearable. He was patient and caring (not car “sales-man“ like). He was knowledgeable and honest. I could not be more happy with my car, my Advisor, my dealership, or my experience. Otto and Steve saved the day. For what I thought was going to be a somber Saturday, turned into a day of cele... read more
Business response:
So sorry to hear about your crash. It is gratifying to hear that Scott was able help get you through a difficult time and into you new BMW. Best wishes for a wonderful Thanksgiving!
"Nothing short of Exceptional" Best experience ever purchasing a car. Justice Magano was the most professional and caring salesman I have ever done business with. And Frank Adinolfi , who has been my service advisor for many years is second to none. BMW lives up to its name as the “ultimate driving experience”, but Otto’s takes that motto to a whole new level. My 16 year old son got a crash course lesson in branding when we went to pick our car up. From our reception til the time we drive the car off the lot, he was over the... read more
Business response:
Outstanding! We are delighted to hear Justice and Frank have delivered on the service and sales experiences we strive for every day. We're also pleased to hear the next generation of your family has picked up on BMW enthusiasm as well.
"Very impressed" Just purchased a 2019 X5 xDrive 50i and could not have had a more pleasant experience. Thank you Justice Mogano and Kevin Mahoney both for going the extra mile.
Business response:
Excellent! Thank you for recognizing Justice and Kevin for delivering a pleasant Otto's BMW experience. We truly appreciate your business.
"Great Service from the beginning to the End!!!" Their professionalism is what won me over. Bought my first vehicle from them after a couple of conversations over the phone. Truly impressed with their knowledge of their products.
Business response:
Professionalism with a passion for our product is a key to our success. Thank you for choosing Otto's BMW.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.