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BMW
- Automotive
- West Chester, PA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Great Dealership and Salesman!" Just finished my purchase of a certified X3 at Otto's BMW. The salesman, Ian Welsh, was AWESOME! He was attentive, affable and expeditious. It was a pleasure dealing with him. This was my first BMW purchase and I am looking forward to a great relationship with the dealership.
"Working with Ian Welsh" Ian was awesome to work with. I had an idea of what I wanted but changed my mind multiple times. Ian gave suggestions and was always available by phone or text. We had also bought my husbands car from Ian in the summer and wanted to return this time around to work with him. He’s a good guy, very honest and trustworthy.
"Very pleasant experience " I walked into Otto’s not knowing much about BMW’S other then my wife wanted one. Elena was assigned to assist me. She was very knowledgeable and well informed on all aspects of the product she was selling. I peppered her with questions and she answered every one to my satisfaction without ever having to confer with anyone else. I immediately felt comfortable knowing I was in good hands with an experienced salesperson. A couple of days later my wife an i visited together. Elena was again very helpf... read more
"BMW X3 M40I" My husband & I recently purchased a 2019 X3 M40I from Ottos BMW. The experience has been excellent in working with Otto’s. We met this week with Brian Menda, who was terrific to help us learn all of the technical capabilities and features of our new X3. He was extremely knowledgeable, personable, patient and passionate in providing us assistance in learning how best to utilize the features of our vehicle. Jay Miller assisted us with our sale and purchase. He also was very helpful, professional and knowledgeable... read more
"Awesome experience" From the moment you open the door, the team at Otto's is welcoming and engaging! The customer service is friendly, helpful, and informative without ever seeming pushy. And to top it all off, the sales experience from beginning to end was transparent, fast, and customer-focused. Would highly recommend Scott Gately, our Genius team, and the entire dealership!
"Buying a slightly used BMW 430 I Xdrive Grand Coupe " This was my first time buying a BMW, I went to many dealers within a 250 mile radius from where I live searching for the exact vehicle I wanted. Just so happens that Ottos BMW dealership had the car in stock that I was looking for and it was the closest dealership to where I live. Working with the staff and management at the dealership was a superb experience. They carry the most clean used inventory that I saw out of the four other dealerships that I visited. Cameron wa... read more
"Raheem Barnett - excellent customer service " Today I went to Otto’s BMW and had the car low tire fixed. Then I asked if they can help me set up the audio Bluetooth and charging issue. I was directed to the front desk. The tech genius Raheem helped me set up the Bluetooth and found the charger had problem. He is very helpful and patient to answer my questions. I was very grateful to meet Raheem. I will definitely recommend Otto’s BMW to my family and friends. Thanks Raheem! You made the groomy day brighter!!! Best, Jin
"Great Training!" Brian Menda is an excellent "trainer". I have a 2019 530 and it is VASTLY different than my old 328. I am so thankful that Otto's makes people like Brian available to go over all the benefits the car offers. Brian was extremely knowledgeable, and very patient. I know he does this sort of thing (training) day after day, but he showed no signs of it being a "routine" thing for him. He was very patent, upbeat and did not make me feel foolish for not knowing what various car functions were. He was really great!... read more
"Excellent Encore Review" Raheem did a very informative review of the features of our new X3. He was waiting for us when we arrived at our appointment time. He answered all our questions and went over features we did know we had. He followed up quickly on a question and even provided a photo to ensure the was no confusion. Great Job! I'm sure we will be contacting you in the future.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.