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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Purchase new BMW X3" We are repeat users. The dealership is great, staff is friendly, informed, and allow you to inspect the vehicles at your leisure. Staff gives good advice without pressure. We always enjoy our visits there!
Business response:
Welcome back! So good to hear we were able to provide an enjoyable experience once again.
"Came Back for Another BMW" Our experience with Otto’s BMW was so good that we decided to come back and get another one. Our salesman Heath Cameron again came through for us. We were looking for a particular color combination on a 2019 430i hardtop convertible. We were prepared to order it but looking at the accessories we wanted the price of the car was a little more than we anticipated. Heath offered to find us a dealer demo with a few thousand miles. Within one day Otto’s found us a car that was in immaculate condition wi... read more
Business response:
Outstanding! Its great to hear that Heath was able to locate just what you were looking for at a competitive price. Enjoy top down driving on these sunny fall days. Thanks again for choosing Otto's BMW.
"The BEST!! " Absolutely incredible car buying experience at Otto’s BMW! My salesperson, Heath Cameron, is top notch and a true asset to the team. He is knowledgeable, friendly, and a pleasure to work with. Buying a car should be fun and easy, and I can guarantee that with both Heath and Otto’s! I love my X2 and can’t wait for the next 3 years in it.
Business response:
Thanks once again Jillian for your wonderful compliments for Heath. It is always a pleasure to see you. Enjoy your new X2!
"Another great experience at Otto’s BMW" Scott Gately found the perfect car for me. Always a pleasure doing business with him and Otto’s. Brian, one of their “geniuses” did a great job walking me through some of the new features. I’m enjoying a beautiful day with the top down.
Business response:
Perfect day for top down driving. Always a pleasure to hear that Scott and Brian provided a great experience for you. Thanks again for choosing Otto's.
"Exceptional service at Otto's" I've now purchased two BMWs from Otto's and the experience is as good as it can be. My salesperson has been Justice Mogano and he's been a pleasure. My experience with the Service Center is no different.
Business response:
Outstanding! Great to hear Justice and the rest of the Otto's team has continued to provide a great sales and service experience.
"Great experience with Ian " I Had an awesome experience with Ian. He made the entire process effortless for me. He was really easy to work with and was always available. He also made sure that I got the best deal that I could. This was the first car that I had purchased and he made the experience wonderful!
Business response:
Congratulations on your first purchase. We're so pleased to hear Ian W made everything the effortless experience it should be. Thanks for choosing Otto's BMW.
"Easy Deal" Ian was great to work with. He was willing to communicate regarding price via email and phone, limiting my trips to the dealership. He also follows up with you to make sure that you are happy with the entire transaction. Really enjoyable experience The “Genius” training is wonderful. Brian was knowledagble and patient. I really appreciate the fact that Ottos insures that you are comfortable with your car.
Business response:
We're delighted to hear Ian W made everything so easy. Brian will continue to be available to you with any additional questions you have. We want you to be able to enjoy all your BMW has to offer.
"Heath & Ottos is the best" This is my 2nd BMW leased thru Heath Cameron and Ottos BMW. There are other dealerships closer to my house, but its worth the 45 minute trip to Ottos. Heath doesnt play games, never pressures you, and works hard to get you the very best price and the car you want. Highly reccomend Heath and eveyone at Ottos.
Business response:
Thank you for your confidence in Heath and Otto's BMW. We appreciate the extra distance you travel to do business with us.
"A typically tough process made easy" Working with Ian Welsh, a friendly and relatable salesman who is an expert in his field, He made sure I knew exactly what I was getting into and didn't try to up sell me on any features I didn't need or want. He made the whole process simple and easy and was very helpful in making the decision on what to purchase. Overall, it was a great experience, however, and at no fault to Ian, the dealership ended up being a tad understaffed in the financial dept on the day I went to purchase that r... read more
Business response:
Thank you for your kind words of praise for Ian W. We're pleased to hear he facilitated a purchase tailored specifically to your needs. However we regret to hear were not able finalize the transaction through our finance department on the same day. We know your time is valuable and truly regret any unintended inconvenience.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.