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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Encore Genious and purchase experiences -excellent " Raheem and Brian provided an enjoyable and informative session. All of our questions were answered in a friendly and professional manner. Thanks also to Ian and Wilmer for arranging all of this and making the purchase of my BMW a stress free and wonderful experience.
Business response:
Excellent! Thank you for recognizing our Otto's team members for delivering the experience you were looking for. We appreciate your business.
"Great car buying experience! " This is our second time buying from Scott at Otto’s and both times have been great. Super easy. No haggling and no hidden fees and no “talking with the manager.” Just fair negotioations on a great car. Highly recommend and we’ll be back for the next car!
Business response:
Thank you for your confidence in the experience delivered by Scott once again and thank you for being a valued member of the Otto's BMW family.
"Scott Gately was wonderful at Otto’s BMW!" Scott Gately made buying my car fun and exciting. This is the 2nd car I bought from him and I would do it again someday! I’m always so satisfied with Otto’s whether it be for service with Frank Adolfini or purchasing from Scott. Their team is the best !
Business response:
Outstanding! Thank you for your recognition of Scott and Frank. It is a team effort here at Otto's BMW!
"Otto’s BMW and Scott Gately" My second BMW acquisition w/Scott & Otto’s in the past month. Scott is the best- extremely professional, hardworking and always goes the extra mile. Thank you again Scott.
Business response:
Thank you for your confidence in Scott and Otto's BMW! Your satisfaction is our first concern.
"Pre-owned vehicle purchase experience " Great dealership and Scott Gately is the best! His follow-up is always timely and his expertise is unmatchable. Always a pleasure working with him and his team. 5 stars!
Business response:
Thank you for your wonderful compliments for Scott. We're delighted to hear you were so pleased. Thanks again for choosing Otto's.
"Awesome Dealership & Sales personnel" I attended the special event yesterday, since I am now a three-peat customer. I have purchased 3 vehicles from Scott Gately, and each experience has been enjoyable. This most recent one has been no different! Scott is awesome, and everyone at Otto’s has always gone above and beyond when I have been to the dealership! I choose Otto’s even though I have a BMW Dealership within minutes of me. That should speak volumes. This visit, I had the distinct pleasure of also working with Brian Mend... read more
Business response:
Excellent! We truly appreciate the extra distance your travel to do business with us here at Otto's. Thank you for your kinds words for both Scott and Brian. It is a team effort here at Otto's.
"Great Experience" I really enjoyed my experience at Otto’s BMW. Justice was great and made the process simple and easy for me and my family. I’ll definitely be back for my next car.
Business response:
Making it easy for you is the Otto's way. We're pleased to hear Justice provided the experience best for you.
"Another Excellent Experience at Otto’s BMW" We have now purchased or leased 6 BMWs from Otto’s, all new ones. Our experience with the sales department has always been great. Kevin Mahoney was our sales representative for several years, but we switched to Justice Morgano when Kevin was promoted to Sales Manager. Both Kevin and Justice are bright, diligent, cooperative, knowledgeable, and well organized. They work hard to provide the best deals and discounts. Justice provided excellent guidance and service to us during our la... read more
Business response:
Thank you for your recognition of both Kevin and Justice. Your long term satisfaction is always our goal.
"Excellent " My experience was excellent. The dealership is beautiful and everyone we encountered was very professional. The transaction was seamless and easy, we weren't sitting there for hours. We got a great trade in price for our old car.
Business response:
That's always our goal for you here at Otto's. We're delighted to hear you were so pleased.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.