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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Great value and experience " Heath was very helpful and easy to work with. Our CPO purchase was very easy and the trade in offer very good. We are very satisfied with the purchase and the Otto's experience.
Business response:
Great to hear you enjoyed working with Heath on your CPO purchase. Your complete satisfaction is our goal. Thanks again choosing Otto's BMW.
"I have been looking for this particular car for years!" Finally found my V10 manual M5! I was the first to try and see the car but it was not ready,. Wilmer held the car for me until the next day. I took it for a test drive and found a minor issue. Ian got it resolved, but I was away for a week. When I got back the car was ready, detailed and the paperwork to 5 minutes. Overall a great experience and I love the car.
Business response:
We are delighted to hear Wilmer and Ian were able to find and prepare just the M5 you were looking for! Enjoy the fall driving season.
"Best car buying experience ever." The minute I walked thru the doors of Otto's BMW I knew I had found a new home. I was greeted politely, offered water and shown where to wait to be see. Then we were introduced to Ian Martin. He was so very patient with me and answered every question that arose. Upon pick up of my car I was once again greeted by friendly faces. Ian walked me through my new BMW and took the time to answer any questions and told me the process to return for more hand holding with any new questions that should... read more
Business response:
We are delighted to welcome you to the Otto's BMW family. That is the atmosphere we strive for every day. Thank you for your kind word for Ian M and our team and thanks again for choosing Otto's.
"The entire process from start to finish was fantastic!" The entire process from start to finish was fantastic! Every interaction from initial interaction, search, negotiations, buying, Genius experience and follow up was value add, pleasant and professional. Great job to the entire team at Otto's WC!
Business response:
This is what we strive for everyday here at Otto's. We're thrilled to hear you were so pleased.
"Service and " I have worked with Wilmer and Ian on four vehicles my wife and I have purchased or leased over the past three years. Wilmer is quite simply a man of his word. A very rare and valuable commodity in this day and age. Wilmer has always been willing to go the extra mile to provide extraordinary service. Ian is more than an excellent sales person ... he is our friend. Ian works hard to identify the best options available and then drives value. We have nothing but positive things to say about Wilmer, Ian and Otto’s.
Business response:
Thank you so much for your recognition of Wilmer and Ian. We truly appreciate your kind words and business over the last several years. We are grateful to count you as members of the Otto's BMW family.
"Excellent Experience " I previously leased a 2 series from Ian three years ago and recently turned it in and subsequently purchased a pre owned 3 series. I have nothing but positive things to say about each experience. Ian was friendly, helpful and went out of his way to make them easy and relaxed interactions. I have dealt with other BMW dealerships and Client Advisiors in the past and would not go to another individual to purchase or lease a vehicle from other than Ian.
Business response:
That's our goal every time. So good to hear Ian W made it easy to get into your pre owned 3 series. Thanks again for choosing Otto's BMW.
"Satisfactory experience!" Everyone was very knowledgeable and friendly during the sales process. I especially appreciate the "genius tech service" and particularly Brian Menda who is incredibly good at his job. Bradley Hoffman made the final sales process very efficient and pleasant.
Business response:
Excellent! Thank you especially for your recognition of Brian and Bradley. We're very pleased to hear they helped make your experience exceptional. Thanks again for choosing Otto's.
"Big fan of the Independent, Family Owned, Dealership!" I have been a loyal customer of Otto's for several years, now. There is a reason why I just picked up my seventh car from them. I appreciate the familiar, yet professional, treatment I receive when obtaining a new car or getting service performed in their impressive shop. It's nice that there still are family owned and operated dealerships in the area. Heath Cameron has been great to work with over the years. He has helped me navigate the "European Delivery" process -an... read more
Business response:
Outstanding! Thank you for your recognition of our sales and service teams. We definitely agree the European delivery experience is not to be missed. Thank you for being a long time member of the Otto's family.
"Certified Pre-Owned Purchase" I leased a 4 series from Ian Welsh three years ago, just turned it in and bought a pre-owned 4 series. Ian is personable, to the point, and willing to make a deal. Every interaction I have had with him has been positive. When it is time to trade in my bought 4 series I will not hesitate to call Ian and try to make another deal on my next car. Thanks Ian!
Business response:
Excellent! We're happy to hear you have enjoyed working with Ian W. Enjoy your pre-owned 4 series this fall season.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.