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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Friendly Service" Friendly, knowledgeable, and responsive staff made my buying experience easy and a total pleasure. I would come back to Otto’s anytime I wanted to buy another car. Service on my old BMW is consistently great here too.
Business response:
Excellent! We're delighted to hear you have had great experiences with both our sales and service teams. Thanks again for choosing Otto's.
"Wonderful buying experience " Just purchased a 2015 3 series from Otto’s BMW. Elena was amazing from beginning to end. Had a smooth and hassle free experience. Would highly recommend to anyone looking to purchase a BMW around the chester county area.
Business response:
Thank you for the excellent review. It is gratifying to hear Elena was able to deliver a great experience for you. Enjoy the summer driving season!
"Best car buying experience ever" My recent buying experience with Scott Gately at Otto's BMW was hands down the best car buying experience I have had. Scott was professional, low-pressure, straight forward and friendly. The trade in,, new car pricing and financing rate were all very fair and exceeded my expectations. The buying process was smooth, hassle free and quick. My new used car was delivered quickly and in great condition. I would highly recommend Otto's and specifically Scott to any one interested in a BMW.
Business response:
Wonderful to hear! Buying a car should be a fun experience - at Otto's, we strive to deliver joy to all of our customers!
"Excellent experience " Just purchased my second BMW from Heath Cameron at Ottos BMW. Heath was patient and worked with me to find the perfect vehicle for me. Great customer service and a great car!
Business response:
Thank you for your continued business! A great ownership experience all begins with the right car. Enjoy!!
"Great Genius service!" Had a great Genius appointment with Brian Menda last weekend to learn about the technology in my new BMW. As this is not my first BMW many of the features are already familiar, but Brian was still able to teach me many new things and answer all my questions. He’s very knowledgeable and great at tailoring the information to the knowledge level of the owner. Highly recommend taking the time for this appointment!
Business response:
That's great to hear! Brian has a wealth of knowledge and provides a wonderful service to our customers. The best part - he's on demand! Feel free to reach out whenever you have questions or want a refresher!
"I8 Roadster" Just purchased my fourth car from Ottos and my third from Heath Camron I can always count on Heath to take care of all of the details. Buying has always been a simple and hassle free experience No surprises no issues just a happy customer As always the geniuses were there to answer all my questions and help with tips so I can enjoy my new Bmw
Business response:
Outstanding! We're delighted to hear that Heath has once again been able to deliver a great purchase experience for you. The Genius team is a great resource to help or customer's get the most out of all their BMW has to offer.
"Ian Martin at Otto's BMW is a fantastic sales professional!" I am a returning customer to Otto's BMW. Recently, I leased a BMW 3 series. Ian Martin was my client advisor. Ian is a fantastic sales professional: knowledgeable, friendly, and completely focused on providing the BEST customer experience. Ian answers all questions and provides great insights regarding how to best enjoy the BMW driving experience. I recommend Ian Martin to anyone who wants to be the proud owner of a BMW; the Ultimate Driving Machine!
Business response:
Thank you for your outstanding endorsement of your client adviser Ian M. We're pleased to hear he was able to accommodate your needs so effectively. Thank you for choosing Otto's BMW.
"Satisfied Bew Customer" The entire process from start to finish was great. My brother recommended Ian Martin and I would too. My car, built to my specification, was shipped from Europe to the USA. Ian recommended a web site where I could follow the route of the ship. This was fun and educational too. I told Ian I only wanted to be contacted by email, not by phone, and he honored my request. Pick up day was a pleasure with everything ready to be signed. It was nice that my new car was put in a viewing area which enhanced the... read more
Business response:
Thank you so much for the nice words about Ian M!! He has a great demeanor that clients really love - we're glad you agree. Enjoy your new car and rely on us to take care of any needs it may have!
"New car leasing" Best experience in car buying ever! Heath was great and worked within my budget. Brian, the genius guy was very knowledgeable. Friendly atmosphere, clean and accommodating
Business response:
Excellent! We're happy to hear both Heath and Brian contributed so much to a great experience. Thanks for choosing Otto's.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.