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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Working with Heath Cameron and Otto's BMW was an absolute pleasure and enjoyable experience. Drove down from New York for this special vehicle and Heath had the car in a beautiful gallery area for delivery. The entire transaction was quick, transparent, and communication was stellar. I would highly recommend Otto's BMW and Heath to fellow enthusiasts or any future BMW owner - I would take the trip again for my next vehicle. Otto's BMW dealership is also one of the nicest designed dealer's I've ever stepped foot in.
Business response:
We are so pleased to hear that Heath was able make your entire transaction so convenient and efficient. Thank you for travelling the extra distance to do business with us.
Doing business with Otto's BMW is a delight. Ian Martin has been my "go-to" BMW person who knows my needs and preferences. Working with Ian is the reason I chose Otto's BMW Dealership and I was not disappointed in any aspect of our discussions and transaction. I hightly recommend Otto's service and Ian Martin for a quality BMW sales and service experience.
Business response:
Excellent! It is gratifying to hear that Ian M was able to tailor your purchase experience to your specific needs. Thank you for choosing Otto's BMW.
Heath has always been a pleasure to deal with whether setting up a European delivery or simply ordering a car to meet our specific needs. Our third Otto's vehicle, we drive better than 50 miles for the good experience.
Business response:
We're happy to hear Heath has been able to once again provide an excellent experience for you. Thank you for being loyal members of the Otto's BMW family.
Scott has been a solid match for my needs as a “routine” CPO buyer. I have pretty straight forward parameters and once we have a fit he has made it seamless for me to execute a transaction. As an admitted “non-gear head,” Scott has been able to highlight the differences and nuances of the different models. Would easily recommend him to a friend.
Business response:
We're pleased to hear Scott was effectively able to tailor your sales experience in a way that worked best for your needs. Thanks again for choosing Otto's BMW.
It was a pleasure doing business with Otto's BMW dealership. I worked with Scott Gately who made the transaction extremely smooth and kept me updated throughout. He is a professional who knows the cars and a true BMW enthusiast - he personally owns three of them! Now, excuse me - must drive my ulimate driving machine.
Business response:
Thank you for your complimentary words for Scott. Happy to hear he was able to a great experience for you. Enjoy the spring driving season in your M2!
A single phone call to the dealership with one return call from Scott to accept my offer got things rolling. Within 3 hours I was at Otto's. Scott was ready with all the paperwork, the car was washed, and had a full tank of gas. Love the car, the service, AND the price out the door!
Business response:
Outstanding! We are happy to hear Scott was able to assist in getting everything together for you quickly and efficiently. Thanks again for choosing Otto's.
This was a very enjoyable experience evidenced by the excellent customer service provided by Elena V(with an assist by Wilmer R). Elena was knowledgeable,personable,and stepped up all aspects of the customer experience I had at Otto's BMW! I also want to compliment Brian for the time he gave me in understanding a couple nuances of my new M3
Business response:
We're so pleased to hear Elena, Wilmer and Brian were able to provide the assistance you needed to make the delivery of your M3 a memorable experience. Enjoy the long awaited spring driving season.
I came in to see a preowned Mercedes and worked with Ian. After looking at similar cars at other dealerships, it was a pleasure to work with Ian and find the car I wanted, at the right price, without the typical dealership hassle. Ian was there with answers and offered options without trying to sell me things i didn’t want.
Business response:
Easy, without hassle is the way we like to do business, Great to Ian was able to assist you so effectively. Thanks for choosing Otto's.
I have purchased many vehicles since 1980 (for myself, wife, and kids) and several experiences have been quite good. My recent experience with Otto's BMW was my first with this dealership and with Scott Gately; Otto's representative. Scott worked quickly, efficiently and very professionally to meet my parameters and ensure I am pleased with my choice of this certified pre-owned X3, and the fair price I paid. It felt less like buying a car and more like dealing with the concierge at a 5 star resort. I strongly recommend Scott... read more
Business response:
Outstanding! We are delighted to hear that Scott was able to deliver the sales experience to find the right X3 for you. Thank you for choosing Otto's BMW.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.