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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
This is the fifth Certified pre-owned 7 series BMW we have purchased, four of them through Otto's BMW and the last three working with Justice Mogano. He knows what we like and has always worked to get us the best deal possible. When we called him to tell him we were interested in trading in our 2010 750 BMW for a newer one, he found an excellent value for us with a low mileage 2018 750. Everything was handled very efficiently and professionally from beginning to completion of sale and instruction on the car's systems. Not on... read more
Business response:
Thank you for being a long time member of the Otto's BMW family. Once again we are delighted to hear that Justice was able to find the 7 series that best suited you needs.
In all my years of car purchases, I finally found a professional in Scott Gately. He went to great lengths to get the car I wanted at a fair price and followed through on every commitment made. He worked hard to make the experience enjoyable and me a happy new customer.
Business response:
Outstanding! Thank you for your terrific compliments for Scott's ability to deliver the great experience you were looking for. We truly appreciate your business.
I have purchased or leased 7 vehicles from Otto’s BMW since 1997. Three of those transactions were handled by Heath Cameron. He is a consummate professional. Heath was very patient with me as I was not sure what type of vehicle I wanted to acquire. I highly recommend working with Heath and Otto’s BMW. A truly great buying experience every time!!
Business response:
Thank you for your long time loyalty to Otto's and your wonderful compliments for Heath. We could not be more pleased. Your confidence means a great deal to us.
The whole process and choice was very easy with the help of Heath Cameron. When i arrived to sign the papers for the Used Car i was greeting by many of the BMW staff and was handled to the best of their ability, or so it felt. When i finished paperwork and the car was technically mine, i was walked to a very exclusive room where my car with a plaque was awaiting me. i couldn’t be more pleased with my purchase and the assistance i received from Heath and the BMW family.
Business response:
Outstanding! Thank you for your complimentary words for Heath and our sales/finance team . Many thanks for choosing Otto's BMW.
My wife and I recently purchased our third BMW from Otto’s and in particular, from our Sales Advisor Scott Gately. In our humble opinion, Scott is one of most professional, knowledgeable and most importantly, a true BMW enthusiast!!! Quite frankly, anyone in the market for a BMW could not go wrong by reaching out to this wonderful dealership and in particular, Scott Gately. Thank you Scott and Otto for a wonderful experience and our best ride yet! Cathie & Thierry
Business response:
Excellent! Thank you for your recognition of Scott and his efforts to help you find the best BMW for you. Enjoy the spring driving season!
Ian was great to work with, my husband and I stopped in to see a car that we liked and Ian was kind, professional and accommodating. He promptly had our car cleaned and ready for us to pick up with all the paperwork ready when we arrived, we did not have to spend 3 hours at the dealership, which was a really pleasant experience. I will recommend Ian to our family and friends with no hesitation.
Business response:
Excellent. We know your time is valuable. It is gratifying to hear Ian was able to provide the efficient, professional experience you were looking for. Thank you for choosing Otto's.
My experience buying a new BMW 430 was a pleasure from the initial visit with Justice Mogano ordering the perfect car to the delivery of the car. Justice is a great sales advisor and this is my 3rd car I've purchased through him. He is so helpful and responsive to questions and he is very knowledgeable. i recommend Justice and Otto's BMW to all my friends and family. This time I had the pleasure to spend time with Brian Menda as well who was able to show me all the cool ways to personalize my car and connect all my devices. ... read more
Business response:
Thank you so much for your great feedback. We are very happy to hear that once again Justice was able to provide another great purchase experience for you. We are also pleased to hear Brian was able to help familiarize you with all that your new BMW has to offer. Thanks again for choosing Otto's.
Ian was no pressure and very accommodating. He even came in on his day off to help me pick out my new car. I love my new X3.
Business response:
Thank you for your recognition of Ian M in assisting you with your X3 selection. Thanks again for choosing Otto's BMW and enjoy the spring driving season.
They've got all the bases covered between sales and customer service. No pressure. Efficient, friendly, and accommodating. We really took our time exploring car options over 4 dealerships. Very happy with our choice of car and dealership. We highly recommend test driving with the BMW Genius. He can answer all your technical questions.
Business response:
Outstanding! We're so happy to hear we were able to deliver the sales experience that enabled you to find the right BMW for you. It is also gratifying to know that driving with Brian of our Genius team helped in your decision making. Thanks again for choosing Otto's.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.