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BMW

4.8

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Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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Liberty Tax Coatesville's profile image
Liberty Tax Coatesville 
7 years ago

"Scott Gately I am Your Client for Life" As a returning client, Dallas matched me with Scott Gately we were a perfect match - he was so patient and gentle and gave me all the facts and concerns about my car selections. When my Mini Pomeranian "Luna" jumped out of her bag to love him it sealed the deal. Today I came back with questions and concerns - he gave me a loaner to look at my car and give me a double check. You will never get this anywhere else 

Business response:

We are delighted to hear that you and Luna had such a great experience! Enjoy the summer driving season and we are here for you if you need anything! 

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Chef mike 
7 years ago

"12 cars later stilll the best in the area " Bought many cars here justice is the best. Best deal fast easy. Just always a great experience Was there maybe an hour with learning about the car 

Business response:

Thank you for your wonderful compliments for Justice. We're delighted to hear he has continued to provide a great experience for you here at Otto's BMW. 

NavyBlue77's profile image
NavyBlue77 
7 years ago

"Nice dealer experience" I live in Northern VA and saw an M3 at Otto's on cars.com...i called Otto's and bought the car over the phone after a brief conversion with Heath...their price was fair and Heath even gave me a good deal, without even seeing the car, on my 2012 FX-35...upon arrival, Heath had the car, the paperwork and everything else squared away...after a brief tutorial on the car, i was out the door in about 45 minutes... a nice car buying experience. 

Business response:

We're happy to hear Heath made the distance you traveled from Northern VA an easy and pleasant experience. Thank you for choosing Otto's and enjoy the summer driving season in your M3. 

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MJ 
7 years ago

"Smooth and Detailed!" Best car buying experience ever!! Ian was detail oriented, listened to my "deal breaker check list" and cordially made our deal occur! He knows the BMW in and out and shared a great deal of information about the car before and during the delivery!! He followed up after we drove it home to see how I was enjoying my new X1!! Can't say enough great words about him! 

Business response:

Excellent! We're very happy to hear Ian M was able help you get into the X1 that met all your criteria. Thank you for choosing Otto's BMW and enjoy the summer driving season. 

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Karenlee17 
7 years ago

"Great experience!" Long time BMW owner. I chose Otto's over the other dealership's because of Heath Cameron. Heath is knowledgeable, friendly, fair and pressure free. I would highly recommend you stop by and see Heath. 

Business response:

Thank you for your kind compliments for Heath. We're delighted to hear he provided an excellent experience for you. We appreciate your business. 

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dsmith9 
7 years ago

"great experience" This was by far the best car buying experience my wife and I have ever had. Our sales associate, Ian Welsh, was amazing, and the overall atmosphere was very comfortable. 

Business response:

We're so pleased to hear that Ian W was able to facilitate an enjoyable experience with Otto's unique hospitality. 

Lfeathers's profile image
Lfeathers 
7 years ago

"Car buying made easy!" Met with Dan my sales rep for a few minutes and told him which car I was interested in. He brought it to the showroom and we took a test drive after which I spent less than an hour purchasing. The car would be ready the next day. That night, I decided on a different car and emailed him after hours. The next morning he sent me the details and we went ahead with the purchase. When I picked it up, completed the financing in about 20 minutes, met with a product specialist who explained all the features an... read more

Business response:

We're so pleased to hear Dan was able to effectively expedite your recent purchase with such efficiency. Thanks again for choosing Otto's. 

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LaraK 
7 years ago

"The ultimate car buying experience " Everything about this purchase was top notch from start to finish. Professional, knowledgeable, honest, courteous and friendly. Heath was fantastic to deal with. He made the transaction extremely easily with no pressure at any time. I had shopped around at a few dealerships for the best price and product and Otto’s knocked it out of the park. Their reputation was proven once again. I will absolutely be buying from here again. 

Business response:

Excellent! Its great to hear that you enjoyed working with Heath. Welcome to the Otto's BMW family. 

Tammy2018's profile image
Tammy2018 
7 years ago

"Great Buying Experience" This was truly the first time that my auto purchase was pleasurable. Heath was incredibly professional and accommodating. I highly recommend Otto's and Heath. 

Business response:

That's our goal every time. Thank you for your wonderful compliments for Heath. Enjoy the summer driving season. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.